Caliente Tropics Hotel

Disappointing

Superb

Exceptional

Good for the pool and...

Liked: The pool and the bar were great.
Disliked: The room was hot and muggy and the ac unit was out of date. The room didn't cool off until 3am. I paid more for the room than what it was worth in my opinion. The room had wallpaper peeling off and the women server at the pool was borderline harassing guests all day long. The bartenders and server Ritchie were all awesome though. If you come in the summer prepare to roast in the room. Good tiki themed hotel overall but the room was out of date.

Exceptional

Passable

Liked: Closeness of rooms to pool area.
Disliked: How the manager i believe the lady and another reef staff is rude to people in pool area. It's discouraging and makes you want to stay at another location. Especially if you're party abiding by the rules.

Exceptional

Despite our room, I enjoyed...

Liked: The grounds and the pool were excellent. The staff was very friendly, helpful. Ritchie who worked in the Reef Bar is a wonderful plus to the property. He hustled all the days to make sure people were taken care of! The pool and grounds are beautiful. That will bring me back.
Disliked: Our room had several defects. The deadbolt on our door didn’t work. The door frame and the door had a gap where light came through. The bathroom sink drains very slowly. The shower faucet is difficult to turn on. The handle sticks. The rooms are drab. The interior needs some work.

Good