Name: Cairndale Hotel And Leisure Club
Address: English Street Dumfries, Dumfries
Telephone: 0745 127 3975

Exceptional

Superb

Hotel was adequate for my...

Liked: Stayed here a few times previously and when you first enter into the foyer your first reaction is, this looks good as it has been recently refurbished and the same applies to the lounge/bar area. Then you make your way to the rooms and the corridors are well presented as they have also been refurbished, then you go to your room which in my opinion is a big let down as the room I was allocated was quite small and the decor dated. The rooms could do with an upgrade which would would make it a first class hotel. Breakfast was buffet style and was adequate for my requirements however the toaster must have been the slowest one in Dumfries as it too ages to toast one slice of bread (new toaster wouldn't go a miss).
Disliked: The rooms could do with an upgrade which would would make it a first class hotel. I requested a large double bed (which resulted in two single beds fastened together with a double mattress) which I would say width wise was perfect but length wise was not being 5'-8" my feet overhung the end of the bed so a bit uncomfortable. I would say that the bed was adequate for the size of room.

Disappopinting

Liked: good location in centre of town
Disliked: The shower was unpredictable - the flow went off and on, and the temperature fluctuated between hot and cold. Every floorboard creaked, and the TV kept giving me an error message. I was meeting up with friends for a night out, so I didn't have time to report the issue or have it fixed. Breakfast was available between 0730 and 0900. We arrived at 0830. Everything looked a bit tired. The scrambled eggs were watery, the fried eggs swam in grease, the brown bread had run out, and the toaster took five minutes to toast. There was not one piece of fresh fruit. We were offered tea and coffee once but never asked if we wanted a refill. They couldn't tidy up the place fast enough come 0900. I had the impression the hotel was run for the convenience of the staff, not the customer. Not a great experience for the price I paid. Would not recommend.