Cairn Hotel Guest Reviews
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Linda, visiting Royal Hall Harrogate Sun, 19 June 2022
I would recommend; good value for money.
Liked: Staff lovely; breakfast very enjoyable; room average - all that we needed but decor needs refreshing.
Disliked: The hotel just needs a freshen up.
Brenda Fri, 13 June 2025
Exceptional
Sheila Fri, 13 June 2025
OK for two nights
Liked: Breakfast and parking
Disliked: View from room awful- looked out on to peeling walls and netting. Corridors creaky
Jacqueline Fri, 13 June 2025
Very disappointing… will not return
Liked: Good location
Disliked: We booked because it said “accepted dogs” but the room they gave us was dirty very old and tired … 3rd floor away from main part. Dogs were hardly allowed anywhere and definitely not in the dining area .. told we had to eat separately if we wanted to have the paid for breakfast, not allowed in bar, public areas … I mean come on … definitely not dog friendly at all … receptionist was rude and the overall stay was spoiled because of it .. dog owners stay clear
Stephen Thu, 12 June 2025
Cairn (Terrier) hotel not!
Liked: Good breakfast, free parking and good location.
Disliked: Booked with Booking.com and although I had read some negative dog related reviews we thought it can't be as bad as some are saying so decided to give it a go for one night. I was given a 'free upgrade' as a Genius member with Booking.com to a 'superior' room but it didn't feel very superior tbh and I think that's because we had our dog with us and it must be the policy of the Cairn Hotel to give dog owners the worst rooms on the top floor deliberately along with a comprehensive copy of the pet policy with some red writing just to add to the humiliation! I didn't mind paying £15 for my dog as that's what we expect with hotel extras but tbh I was frustrated that although there was an exercise area for walking my dog there was no provision for poo bins provided at all! So I had to walk past the hotel entrance and past guests enjoying the sunshine with a drink from the bar brandishing poo bags in hand to locate the hotel industrial bins, not what anyone wants to see
Samantha Thu, 12 June 2025
Adams review
Liked: The food was absolutely lovely staff were really nice & helpful the hotel was lovely & clean
Disliked: The mateess was a little hard though & I get banging my head when cleaning teeth the shelf needed to move up more, the idea of fans in the bathroom onto of the vents was excellent way to do it well impressed
Alison Thu, 12 June 2025
Very good
Chris Thu, 12 June 2025
Friendly clean and tidy.
Liked: Size of rooms and quality of lager
Disliked: How the radiators didn't work and how cold the place was. Communal and bedrooms
Steven Thu, 12 June 2025
Enjoyable stay with helpfull staff...
Liked: Good location lovely old building. Rooms very spacious,bathroom good size.Staff friendly and helpful.
Disliked: Nothing was bad.
Andrew Thu, 12 June 2025
Superb
Liked: The peace and quiet
Disliked: Nothing
John Thu, 12 June 2025
Superb
Liked: Everything breakfast was great
Disliked: First night the shower water was only Luke warm