Caesars Southern Indiana

Exceptional

Liked: Everything
Disliked: Nothing

Disappointing

Good

Very good

Exceptional

Read above. I forgot, we...

Liked: Not much
Disliked: No menus in room. Could not understand what they wanted me to do to get the menu. Went down to the front desk to get help, but they couldn't help us. You should have menus in room for older people who don't know cell phone well. Not a good experience for first time staying with you. Tried calling room service and kept getting the answer machine. Could not get service in room.

Nice casino, beautiful hotel. Closed...

Liked: Beautiful hotel. Vegas-style casino. Good à la carte breakfast.
Disliked: I wasn't aware that we would have to cross a picket line to get to the property. It was very, very uncomfortable. There was flooding at the property, and the hot tub and pool were closed. We had been traveling all day and were looking forward to the hot tub. The entire first floor, including the entrance, was closed, and it was not marked very well where to go or where to park. It's way off the highway. The hotel and room were beautiful, but the sheets felt like cardboard. The staff was all on the picket line and the only people available to assist were non-English speaking.

Passable

Liked: It had a nice room. And I could go to the casino.
Disliked: Staff not extremely friendly. Due to the maintenance from flooding we had a hard time figuring out where to go to check in because they had no signs directing us. While we were checking in there were two different customers lodging complaints and the staff seemed to not really be interested in helping them to resolve the issue.

Overall good experience

Liked: All of the staff members were amazing and really nice and helped with every issue we had in a timely manner. The security staff in the casino was beyond amazing after getting me my money that fell out of my pocket. If it didn’t cost so much I would probably be back once a month but hopefully since I’m a member now I’ll get to earn stuff
Disliked: I don’t think our room was properly cleaned. A glob of someone else’s hair was in the shower hair tie on the floor making me wonder if the room had been vacuumed. It was handled in a timely manner housekeeping came in and recleaned our room.