Caesars Atlantic City Hotel & Casino

nice, but old

Liked: The hotel in good location, the lobby is nice, there is a bakery in the lobby.the casino is old but nice and there are enough tables and machines
Disliked: The hotel is old, need to re-new the rooms and the hotel.Same about the facilities.in the pictures its look much better.

Pleasant

Exceptional

My staff was overall pleasant...

Liked: Conveniently located
Disliked: The property itself was fine. When I arrived ALL the quick check in machines were down. There were over 100 people in line. Then I was given a corner room where my head and neck had to sit at an awkward angle to watch television.

Good

Disliked: In the spa in the weight room you have these multi color different size and weight hard medicine balls. You filled them up too much with air . The air in these balls should be filled only half way only so that when you bounce the balls it’s weighted and muted VS becoming a PROJECTILE. This is main reason we signed a waiver of all claims. Please let Caesar’s know!!!! Thank you.

I expected better

Liked: The location of Ceaser is amazing and the 24hr cafe was good and the staff at the cafe was very pleasant
Disliked: My room was dirty both mirrors in the room and in bathroom dirty the shower looked like no one cleaned it in months. I took my daughter which is why we asked for double beds one of the bed sheets had brown stains on it. But most importantly the staff member that check me in was not friendly at all. First she walked away trying to avoid helping me then when she came back she helped someone that was not in line check out before she helped me no hello I had to initiate a hello no smile no nothing didn't even tell us how to access the WiFi

Exceptional

Bad

Exceptional

Liked: The Centurion Tower Rooms were absolutely stunning. The beds were super comfy, and the shower was amazing and beautiful! Best place we have stayed at in Atlantic City for sure.
Disliked: The valet attendants were rude when I was dropping off my elderly parents. They told me I wasn't allowed to stay there. Drop-Off off literally took less than a minute to get them out of the car. Checking in early and willing to pay the early check-in fee of $30 didn't happen. I had to go up three times to see if my rooms were available every hour. They don't offer check-in and text when your room is available, which I thought was strange.