Cadillac Hotel & Beach Club Autograph Collection by Marriott Guest Reviews
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Aleksei Mon, 21 July 2025
Superb
David Mon, 14 July 2025
Exceptional
John Fri, 11 July 2025
Room photos do not match...
Daniel Tue, 8 July 2025
I did overall enjoy my...
Liked: The entrance lobby to the hotel is cute. The Room was great, the bath was small.Got upgraded to a sea-view room without requesting - gorgeous views!Was really easy to get Ubers to-and-fromSmelled beautiful in the lobby!
Disliked: The Pool area was 95% in shade by 4pm - which meant a few sun worshippers (we're brits) moved to the beach, now cadiallac has its own area but lemme tell you , at 4pm the beach guys were not happy any day to see guests at 4 pm which is strange - I'd happily stay by the pool until 7pm if it got any sun!the Hotel has doormen, multiple doormen - not once did they help me with my bags, and maybe 40% of the time actually opened the door and usually only help those who need valet service. They charged $900 to my card when checking in , which they said it didn't take but it absolutely did. to cover daily hotel spend - its common practice just note that maybe its like $150 per day. - if you dont spend you'll get it back - I'd just prefer to pay when leaving.The lifts are terrible, old, slow and sometimes its easier to just use the stairs. The adults pool is great, but the water is warm, sometimes bath level warm - not at all refreshing. I did think the staff were good sometimes, but being honest - only when they were either tipped or had been tipped prior... otherewise - not a particularly friendly or helpful hotel and not one which masquerades as a 4 star.It would have been a 7 if I could have sunbathed around the pool longer without constantly having to move!
Berkys Tue, 1 July 2025
Very good
Jonathan Mon, 30 June 2025
Very good
Liked: I liked the privacy and the comfortability
Disliked: I paid for a ocean view room and was put in a partial ocean view
Michael Fri, 27 June 2025
Exceptional
Vibolrith Fri, 27 June 2025
Superb
Alexandre Sun, 22 June 2025
Bad
Disliked: The hotel was overbooked — might be in their policy? We came for Memorial Day and spent 2 hours at the reception, as they were handling a dozen of people/families who couldn't get a room. As for the others, we were told they had no room for us, despite a booking several months ago. We were told a room could be available at 10 pm, i.e. 8 hour later. Also note, we had to fight to make sure they would cancel the room without charging us. I strongly recommend NOT to book at this hotel, worst hotel experience I ever had.
Alton Sat, 21 June 2025
This hotel booked through booking...
Liked: Only positives was location, hotel was on mid beach, it was the quiet part, beach was great spot. south beach or north beach was more livier, Had 2 pools, one main and other was for over 21’s, so great if you want busier or quiet pool with or without children. Staff were pleasant and friendlyOutlay and decor was nice enough
Disliked: Very disappointed on selection on breakfast, continental consists of tea/coffee/water, 3 mini croissants different fillings, bowl of fruit which was all types of melon & pineapple. If you wanted full cooked breakfast had to pay extra 20 dollars each. Even cooked breakfast one day and not a big selection on that, very surprised for a Marriott Hotel! Our bedroom was location on 9th floor, asked for oceanfront view which we got but no balcony, which we requested to have, asked at reception but nothing available, plus our room was located right next to the 2 lifts, so all evening/night and early hrs of morning the lift was in constant use, and noise of people chatting and talking loud kept waking us up, so sleep was always disturb by that.On arrival which was late afternoon, our room was not ready, due to late check out, had to wait 45 mins-an hr.Also you had to pay resort fees on arrival which was extra 45 dollars a day, plus if you wanted to use beach and get umbrella extra on that!So weren’t happy with the value or price of this hotel!!