Cachet Boutique Hotel NYC Guest Reviews
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|1.6 miles from New York City centre|
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Alfredo Thu, 6 December 2018
Good hotel and staff, room...
Liked: Very clean room, great staff and comfortable bed
Disliked: Noise from other people in the hotel and also they were doing some remodeling that started around 9 am one of the days of our stay
Rem123 Thu, 6 December 2018
Keivan Wed, 5 December 2018
Liked: Everything was perfec
Sherry Tue, 4 December 2018
Liked: Staff was excellent!! Kind, polite.
Disliked: Needed more closet space - hang up clothes
William Sat, 1 December 2018
Wonderful Wonderful Wonderful The Cachet...
Liked: This is a wonderful hotel that we stay at every time we come into the city. That staff is exceptional which add so much value to our stay. The Director of Operations Yujie goes the extra mile to make our stay special every time.
Disliked: Very thing was perfect.
Anonymous Sat, 1 December 2018
Too much noise. Bring ear...
Liked: The staff were super friendly when checking in and out. Had to wait a bit before my flight in the morning so restaurant let me in an hr before they opened. The breakfast was just ok.
Disliked: The room was like having paper thin walls. Not only that the noise from outside was insane. Sounded like big trucks driving right beside me as I was trying to sleep. I couldn't sleep very well due to the noise. Woke me up multuple times a night. Extremely dark inside but I was ok with it. Overall the hotel was quite nice and it smelt amazing! The noise is a definite deal breaker for me though. I pay money to sleep and I just didn't think it was worth it.
Simon Thu, 29 November 2018
Waste of money
Disliked: Room was not heated on arrival. Very loud noise from heater in the room that kept waking us up at night, so sleeping at the hotel was not comfortable at all. Staff claimed it was the same in every room. That?s sad and way below standard. Breakfast is free at the hotel, but the selection is small, and the all the bread was incredibly dry. Better to spent money on breakfast outside the hotel. Overall, value for money is not good.
Arno Wed, 28 November 2018
Elsi Tue, 27 November 2018
Liked: Very very dirty. Staff mentioned that before they were there it used to be a prostitution hotel. Phones did not work, had to wait for maintenance to fix. Lighting was dim,very dim. Ceiling light never worked. Shower did not have closing doors, ruined brand new sneakers, left them at the front desk. Television was blurry and choppy every 15 minutes. Had to ask for tissues an toilet paper upon entering room. No place to hang clothes, just in the bathroom and the clothes got humidity because of taking hot showers, etc. I will put all of this in reviews, five staff members at front desk and one or two people cleaning, should be the other way around!
Jiayu Sun, 25 November 2018
Value for money!
Liked: Location is really good. We walked to the Time Square, theaters, and restaurants in ~20min. CVS downstairs. Police department across the street. Several markets one or two blocks away. No heavy traffic in front of the hotel, so it's easy to call a uber or taxi.
Disliked: The AC is very loud inside the room, but it's fine since we turned off the one inside the bedroom and used the one in the living room to heat.