Cabot Inn & Suites

It's gone downhill since our...

Liked: The breakfast
Disliked: Uncomfortable beds, every surface had a film to it. The bathroom was not clean. The showerhead was covered in lime scale. The knob for water temp came off in my hand. There was a burn in the carpet of our room. We lost cable TV during our stay. Some wall outlets didn't work. Overall the hotel looks like it hasn't had good upkeep, it's outdated, and the entire main floor looks like it was flooded and wasn't resolved properly. The carpeting is lifting off the floor causing a tripping hazard for guests. The AC for one of the rooms didn't cool the room at all. The arcade was very confusing with some only taking silver tokens, others taking gold tokens and others taking cash but not quarters. I was also disappointed that the norditrac treadmill didn't have any of the workout videos this time, it only offered manual mode. Guests also had their children playing with the gym equipment when it clearly states 18 and older.

Quiet room good night’s sleep....

Liked: Clean room good breakfast friendly staff
Disliked: Nothing

Exceptional

Pleasant

Superb

It was nice, enjoyed our...

Liked: Great service. Clean and friendly staff!

Pleasant

Liked: It’s a convenient location for us to make our trip north. We travel half way and stay in Lancaster then get up and continue to our destination early the next morning.
Disliked: We seemed to be the only guests from the feels of it yet they put us up on the 3rd floor. The keys they made for us did not work on unlocking the back door where we had to park since we had a trailer attached to our truck. So I had to walk all the way around from down back to the front door and take the elevator down to u lock the door for my husband so we could get out luggage and things in. Slightly inconvenient. And since we did t ask for any cleaning was a little upset when we left Friday and came back that evening and found out they came in our room and “tidied up”. We would have preferred them not to with our personal belongings still there.

Exceptional

Liked: I like the fact that the people are friendly. It’s a good value and the place is always clean and the service is great. Great place to stay.

Unexpected great stay at a...

Liked: The man at the front desk overcharged me but he was VERY apologetic and friendly and refunded me right away. I liked that the room came with a table and two chairs to sit down and eat. The bathroom area wasn't very big but I expected that. They also have a playground out back and the breakfast options were more than I expected.