Burrstone Inn Ascend Hotel Collection

We visited Utica College with our granddaughter. The motel is only 0.7 miles from the school. It was quiet and comfortable. The restaurant was very good and everything was very convenient. If this is the college then this will be our hotel. Would surely recommend it.

Excellent hotel; very good experience. I will be back soon, thanks for everything.

Liked: Excellent hotel; everyone there was so helpful.

Pleasant, with no negative occurrences....

Liked: Very well decorated, good taste in design. My stay was quiet. Clean, entire hotel seemed recently renovated.
Disliked: Wifi password was not on the key card envelope.Information (hours/menu) on restaurant/bar "Beer Garden" was scarce. The design of the seating in the bar was poorly laid out. No pattern to it. The picture on the website showed well laid out seating, but that is not how it was. Face it, it's a bar. No fine dining here.One note - Advertised "Full Buffet Breakfast" on the web site. Was actually the standard issue continental breakfast set up in any hotel. the breakfast sausages were terrible - not grilled at all, and were gray.

Good

Great stay!

Liked: Beautiful room! Comfortable and clean. Reasonably priced. Would definitely stay there in the future.

Good

Exceptional

I was grateful I was...

Disliked: WE had to evacuate our home due to a major storm in the area. I booked for two days since the power was not expected to come back on. Luckily it did and I did not need the second day. Since I booked through booking, com I was not able to be reimbursed for the second night, I was hoping under the circumstances they could make an exception. I paid for the second night but did not use the room. Maybe someone else could have used that room since so many hotels were booked with local people.

Pleasant

Enjoyable and comfortable.

Liked: breakfast was hot and tasty/

Great experience

Liked: Check in desk clerk was cheerful. Room was clean, spacious and quiet. Had dinner at the in house restaurant and the food was amazing and good priced. I asked for a late checkout and they were super accommodating. They gave me way later than what is usually allowed which I appreciated greatly because of my schedule.
Disliked: There was one light that wasn't working(was not plugged in and no outlet to plug it into unless it was behind the bed) and no way to plug my phone in close to the bed.