Burgundy Inn & Suites By OYO El Paso

Disappointing

Disliked: Was checked in a room that someone was in already moved to another room air was not working moved again and hair on bathroom floor and stains on pillow case

Clean comfortable good value

Liked: Clean, good bed it is not a 5 star resort but a clean comfortable place to stay along the road
Disliked: Clean, comfortable bed quiet

Good

Very dirty hotel,

Liked: Sites needs to do a very deep cleaning to the whole facility, Carpet smells like old smoke odor, Windows ledges very dirty, air condition dirty, Shower head with extreme built up of water deposits, Did not schedule room cleaning days correctly, No cleaning of room the whole week I stayed there, even though they scheduled it.
Disliked: Location to project

Liked: Location for what we needed

just not what I expect out of wyndem properties.

Disliked: never seen staff much. front desk always not staffed

just not what I expect...

Disliked: never seen staff much. front desk always not staffed

Passable

Liked: It was clean.
Disliked: Smelled of marijuana all night even though our room was non smoking, staff was not to be found when going to the desk. when calling the hotel phone to get ahold of staff, the call was declined after 2 rings.

Passable

Liked: It was clean.
Disliked: Smelled of marijuana all night even though our room was non smoking, staff was not to be found when going to the desk. when calling the hotel phone to get ahold of staff, the call was declined after 2 rings.