Burgundy Inn & Suites By OYO El Paso

Good

Very dirty hotel,

Liked: Sites needs to do a very deep cleaning to the whole facility, Carpet smells like old smoke odor, Windows ledges very dirty, air condition dirty, Shower head with extreme built up of water deposits, Did not schedule room cleaning days correctly, No cleaning of room the whole week I stayed there, even though they scheduled it.
Disliked: Location to project

Liked: Location for what we needed

just not what I expect out of wyndem properties.

Disliked: never seen staff much. front desk always not staffed

just not what I expect...

Disliked: never seen staff much. front desk always not staffed

Passable

Liked: It was clean.
Disliked: Smelled of marijuana all night even though our room was non smoking, staff was not to be found when going to the desk. when calling the hotel phone to get ahold of staff, the call was declined after 2 rings.

Passable

Liked: It was clean.
Disliked: Smelled of marijuana all night even though our room was non smoking, staff was not to be found when going to the desk. when calling the hotel phone to get ahold of staff, the call was declined after 2 rings.

Liked: Location was what we wanted.
Disliked: I had requested a king room, but was given a queen even though I paid more for a king.

disappointment and dirty

Liked: the location was close to where I needed to go
Disliked: I wasnt given a door key to my room. no breakfast of any kind. the room was dirty. internet was too slow to operate my fire stick