Budget Inn Gladstone By OYO - Portland Clackamas Guest Reviews
Write a review
0.7 miles from Gladstone centre |
Write a review
Ellen Sun, 10 March 2024
Mean front desk person not...
Liked: Booking.com says pet friendly then after my hour bus trip and she saw my ID, she says Dogs only with a $30 fee and then I asked them to cancel because my companion animal was not allowed. Booking.com charged me $250 and $17 and call her back at OYO and same woman who is prejudice tells me how cats spray and litter smells blah blah instead of giving her name she hangs up on me. Now That's customer service OYO not good experience guess that's why they keep the budget Inn. If I knew it was OYO, I wouldn't have booked it. Booking.com I WANT MY MONEY BACK NOW
Disliked: Booking.com not returning my money when I was refused a stay there, and/or she didn't cancel my reservation after I asked her to, because I was charged.
Sarah Thu, 8 February 2024
Bad
Disliked: There was a hole in the bathroom door and the bathtub was dirty and a stain on the bed also
Verified Hotel Guest Thu, 18 January 2024
Liked: The staff is exceptional and very accommodating.
Disliked: Full refrigerator was non-functional and should have been removed from the room, but there was a small substiture refrigerator that met our needs
Linsey Tue, 2 January 2024
It was upsetting.
Liked: it was a good location
Disliked: staff was beyond rude. room was uncomfortable and moldy. inn rules were different than what was online.
Verified Hotel Guest Thu, 2 November 2023
Disliked: They illegally charged me a pet fee for my service dog.
Eye Mon, 16 October 2023
2* motel with good staff
Liked: Parking in front of the room so that we could check on our truck at all hours. Dana at front desk was pleasant and sassy.
Disliked: Holes in doors and sticky floors. My bare feet were black after showering. Shower water turns hot and cold often. Walls are thin, so I heard everything in rooms next door on both sides. Used towels left in the bathroom. Cigarette burns on toilet and bathtub. Also, I don't understand a $30 dog fee when there is no $30 fee for humans doing dealings at 3am, or the person that vomited in the breezeway.
Eye Mon, 16 October 2023
2* motel with good staff
Liked: Parking in front of the room so that we could check on our truck at all hours. Dana at front desk was pleasant and sassy.
Disliked: Holes in doors and sticky floors. My bare feet were black after showering. Shower water turns hot and cold often. Walls are thin, so I heard everything in rooms next door on both sides. Used towels left in the bathroom. Cigarette burns on toilet and bathtub. Also, I don't understand a $30 dog fee when there is no $30 fee for humans doing dealings at 3am, or the person that vomited in the breezeway.
Mark Thu, 5 October 2023
Passable
Kelly Wed, 20 September 2023
Exactly what we needed
Liked: Exactly what we needed for one night stay on our way to the coast.
Kelly Wed, 20 September 2023
Exactly what we needed
Liked: Exactly what we needed for one night stay on our way to the coast.