Brunswick Square Hotel Guest Reviews
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Write a review
Warren Mon, 30 June 2025
Best place I've stayed in...
Liked: Almost absolutely everything i was really worried after reading such bad reviews after already booking i was dreading it but it really shocked me.
Disliked: Bed wasn't great but deffinatly was not the worstToilet seat needs changing
Ian Mon, 30 June 2025
Disappointing
Liked: The cleaning staff did a good job.
Disliked: The room was nothing like the photographs. It was in the basement and the "patio" was an area in the middle of the building and totally unsuitable for relaxing. I could hear conversations in the neighbouring room and even from other floors, thanks to the patio. Someone else kept using my "private" bathroom. I booked for nine nights but left after two with no refund. I was offered a move to another room but by then I had already booked elsewhere.
Anonymous Mon, 30 June 2025
Once we got into the...
Liked: The location
Disliked: Dirty - hadn’t been cleaned in months - dead insects everywhere - bits of food on the floor - didn’t feel safe or comfortable - blood stains on the sheets - looked liked traces of bedbugs - Didn’t feel private -
Christopher Sun, 29 June 2025
Bad
Liked: Nothing
Disliked: Utterly disgusting and nothing as advised. This is clearly a con. Instead of the bright airy rooms on the website, our group was sent to dank and dingey basement that looked like a prison cell.
Ion Sat, 28 June 2025
Exceptional
Molly Sat, 28 June 2025
Passable
Pierce Sat, 28 June 2025
Do not stay here.
Liked: Nothing.
Disliked: Everything I didn't even get to check in turned their phone off and still got charged.
Anonymous Sat, 28 June 2025
Horrible, read reviews, avoid and...
Liked: Nothing
Disliked: Everything. The pictures on the booking.com are deceitful and are misleading customers. The check in process is a nightmare, you are expected to send ID details/ photo and card photo via WhatsApp and you have to pay additional non refundable accidental waiver of £4.97 per person before you even get to the room. The hotel room I got was completely different to what is advertised on the website. I would not recommend this place to anyone.
Jennifer Sat, 28 June 2025
Good location and nice staff
Liked: The interiors and the staff was so friendly didn’t have a hairdryer but he went out of his way to get one
Disliked: The bathroom needed a little updating and there was no shampoos or anything like soap for hands
Richard Sat, 28 June 2025
Absolutely atrocious
Liked: I was totally ripped off for my room.They didn’t even let me stay there because we didn’t have identity. No payment returned, absolute rip-off.Not all homeless people have available identity.
Disliked: Not all homeless people have available identity.The whole experience