Brunnenhof City Center

An honest review

Liked: The staff was very nice and the hotel was close to the train station.
Disliked: There is no air conditioning and in July and August it gets very hot, so ac would have helped a lot. The hotel is located in a neighborhood with lots of strip clubs and that sort of thing, but we never felt unsafe.

Good

Good

Very good

Liked: The front desk staff was very helpful. The room was clean and comfortable
Disliked: Parking was about a 15 min walk away and was an additional cost.

Comfortable friendly stay near the...

Liked: The staff at this hotel were very friendly and welcoming. The room was extremely comfortable. The breakfast was great location also very good.
Disliked: Not a big deal, but the shower had a shower curtain, which isn’t that common these days

Very good

Need improvement

Liked: Location of the hotel near the Hautbanhoff was convenient for our day trips (But the surrounding areas could be intimidating to some with "adult-only" stores.) We travelled as a group of 6 to 9 each day, so coming home at 9pm was okay. Despite that, the area is still safe and many restaurants around made up for the convenience. We can walk or catch the trams to the city centre.
Disliked: There was no air-conditioning so we experienced the heat in the rooms which has only floor noisy fans or we had to leave the windows opened all night. The bathroom shower was cover only by a curtain but due to no proper blockage on the floor, the water ran off to other ares, the shower head was broken and so leaks came from all sides. No minu fridge in room so we couldn't store our water and travelling during the summer months could be a big negative effect.

Exceptional

Exceptional

Liked: The hotel was very clean throughout. The staff were exceptional, we had to extend our stay by two nights and they helped us out immensely and nothing was to much trouble. I must mention Ben on reception who was outstanding finding the extra nights accommodation for us. Throughly reccomend this hotel.