Browns Boutique Hotel

Lovely hotel, nice staff, and...

Liked: The hotel itself is charming--almost like staying in someone's very nice home. The location is absolutely unbeatable; it's a 5-minute walk from the center of Queenstown and the lake front, but just far enough outside (and up the hill) that it's surprisingly and pleasantly quiet. The view of the Remarkables from the room was amazing. We even got one of the very limited parking spaces, which was super convenient.
Disliked: This hotel is absolutely NOT sound-proof. We were only there two nights, but some other guest let their child run up and down the hall between 4:00 and 5:00 AM, both nights, and we heard every single footstep. Around 7:00 both mornings, there were alarmingly loud banging noises; whether that was from the same neighbors, from the cleaning staff, or from the breakfast room (which was downstairs, so maybe not...?), we don't know. I know that the hotel is not at fault for the fact that most people genuinely don't think about others, and I understand that older buildings can't always be sound-proofed, but I think that it would REALLY benefit guests--especially those looking for a quiet, peaceful stay--to have the staff gently remind guests on arrival of the fact that noise travels, and to maybe even suggest that guests try to respect their neighbors. At this price point, the utter inability to get a decent night's sleep was truly disappointing.

Superb

Good location in Queenstown

Liked: Just a 5 minute stroll to the lake and the heart of Queenstown. The gondola is also just two minute walk up the hill.
Disliked: Although it was the Easter holidays, felt like the room was way overpriced even after free upgrade due to genius level perk. The room looks and feels outdated. Bed is very soft and lighting isn’t the best, room wasn’t cleaned every day due to hotel policy. Room didn’t include breakfast and was pricey for what it offered so we passed. Shower is standing in a narrow bath. There’s little space in the wardrobe to store your clothes. Service isn’t always available due to staffing hours.

Ok but not great

Liked: Position-Style
Disliked: Can hear people use toilet next room😞

Fabulous stay. Soulful and comfortable....

Liked: I loved the feeling of this gorgeous boutique hotel. The location was very close to town. The rooms were cozy and very comfortable. I will definitely stay here again
Disliked: It was all great

We only stayed a night...

Liked: We only stayed one night but it’s super cute and the view is beautiful

Exceptional

Excellent Stay, Fabulous Views

Liked: 5 min to harbour and city centre and 5min to Skyline. We had a wonderful stay for 3 nights. The views from the balcony are stunning with autumn colours on the mountain and lake view too. The property is very well maintained, all amenities provided and staff very friendly and helpful. There is limited parking at the property, but you can park on the street or nearby Lakeview Carpark.
Disliked: Bathroom had a tub come shower that was quite slippery but non-slip mat was provided.

Great location.

Liked: We loved the location of Browns Boutique. Staff were very friendly. Just a short 5 minute walk into town. Nice view into town from the balcony. Beds are comfy.
Disliked: It is a very dated accomodation. Carpets could do with replacing. For the amount we paid it definitely was overpriced.