Broom Hall Country Hotel

Relaxed with great customer service

Liked: Relaxed with great customer service
Disliked: Nothing

Exceptional

Superb

Liked: Friendly staff, sweet hotel.
Disliked: Bathrooms would have needed updating.

Superb

Nice location but really disappointing...

Liked: It’s in a very pretty rural setting. The building was lovely but needs work
Disliked: Our room was in the roof, we hadn’t been told that. There was only a roof window and the room was very small. The bed was painted blue and very dusty you could write your name in the shelf above too! There was beading on the shelf that wasn’t fixed at all, very shabby workmanship. The bedding looked ok but when we went to get in it there were several hairs on the sheets, in fact there were hairs on the edge of the sink and bath too. They do allow animals but we asked for an animal free room. In the morning there was no hot water the shower was freezing. I told reception at breakfast but was told I should have rang down to them when I was in the shower so they could send someone up to fix it. We hadn’t got time for that. The breakfast was hit and miss, They missed off our toast which ended up 1 slice each after the breakfast but without jam or marmalade. They forgot my husbands granola, yogurt and berry compote so brought it after the cooked breakfast and it was missing the granola! The bacon & egg was nice but the rest wasn’t great the mushrooms were like tough little bullets and the sausage tasted cheap. Not the best stay all in all it cost £135 which isn’t expensive but we’d still expect a hair free clean room with hot water and a better breakfast service than that. We’d stay somewhere else next time,

Highly recommended

Liked: Very pleasant stay, and a very warm welcome from Buddy the golden retriever

A relaxing break.

Liked: Lovely, comforting and relaxed atmosphere with stunning views across the countryside from our large stylish bedroom. The Staff were very helpful and took great care cooking for my husband as he has seafood allergy. Hope to return to walk some local nature trails.

Superb

Disappointing

Liked: Reservation, inchecken and the location is nice
Disliked: The preparation of 1 of the booked rooms (it was cold) and the waterpressure for the shower. Also the quality of the dinner was not not as we normally would expect