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Brookstone Lodge near Biltmore Village Ascend Hotel Collection

eee - (888) 406-7656
Brookstone Lodge near Biltmore Village Ascend Hotel Collection, 4 Roberts Road, Asheville, NC -(888) 406-7656
Area: Asheville - Biltmore East
(Map)
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (1370 Ratings)
4.3 miles Biltmore House
v14 mins driving
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Hotel Description
Located off Interstate 40, this Asheville, North Carolina hotel features an indoor pool and free hot breakfast. The historic Biltmore Estate is 1.7 mi from the hotel, while Downtown Asheville is 4 mi away. Free WiFi is provided. A flat-screen cable TV, microwave, and small refrigerator are provided in all rooms at the Brookstone Lodge near Biltmore Village, Ascend Hotel Collection. Each warmly decorated room also features bathrooms with granite accents. Guests are welcome to relax in the lobby, featuring rustic décor and a large stone fireplace. The front desk is available 24/7, and a business center is on site. Guests can work up a sweat in the on-site fitness center. South Slope Brewery District is 3.5 mi away. Guests will also be 4 minutes' drive from Biltmore Village shopping and 11 minutes' drive from the River Arts District along the French Broad River.

Check-in time: 16:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Hiking
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` seating area
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Concierge services
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Radio
` Daily Housekeeping
` English
` Hindi
` Convenience Store
` Non-Smoking Rooms Available
` Sofa
` Linens
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` balcony/terrace
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Sleep comfort items
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Bicycle rental (charges may apply)
` Xerox/fax in business center

Brookstone Lodge near Biltmore Village Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Hailee Sun, 29 June 2025

Exceptional

5

Exceptional - 5.0 out of 5

David Sat, 28 June 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Anonymous Sat, 28 June 2025

Superb

Liked: Accurate to photos and description
Disliked: Parking was limited

4.5

Wonderful - 4.5 out of 5

Margaret-anne Fri, 27 June 2025

Would definately come again if...

Liked: The cleanliness, well supplied breakfast, comfortable rooms were all great as we had hoped. It was the staff who made the experience even more positive for us right from receptionist at checkin who warmly welcomed us with great efficiency and friendliness and helped when we asked about local restaurants. The house staff were friendly in acknowledging us with a greeting and smile. The Manager especially circulated at breakfast to greet and ensure that all guests were taken care of and then again spoke when we happened to be in the elevator together. Top marks for this establishment which we recommend. Thank you.

3

Pleasant - 3.0 out of 5

Leo Fri, 27 June 2025

Their coffee was great had...

Liked: It was a nice property, room was nice . I did not like the lament flooring . Most of the staff didn’t speak English
Disliked: “Glitch “ in the system charged my card 87.51 twice , they had fire alarm testing . Which I know is needed . But then had two separate additional tests they didn’t tell anyone about .

5

Exceptional - 5.0 out of 5

James Wed, 25 June 2025

Exceptional

Liked: Place is run like a 5 star hotel without the cost!!! Very nice place, staff is very professional

4

Very Good - 4.0 out of 5

Carlsen Sun, 22 June 2025

Very good

4.5

Wonderful - 4.5 out of 5

Carlsen Sat, 21 June 2025

Superb

Liked: Everything, the location is great .Staff was professional .

3

Pleasant - 3.0 out of 5

Sara Fri, 20 June 2025

Hotel is nice and staff...

Liked: The lobby and breakfast area were nice and parking is nice to have an area where your car can be covered. The rooms are nicely updated and beds were comfortable.
Disliked: The room smelled so bad of mildew! Also had mold in the bathroom. I called down to the desk and she offered to move me but I was too tired. I just dealt with it. The front desk clerk was so nice to bring me a candle and kept checking on me throughout my stay

3.5

Good - 3.5 out of 5

Julia Wed, 18 June 2025

Good value hotel.

Liked: It was overall a good hotel for the money. The bed was comfortable, but my daughter who slept on the pull out said it was fair. The staff was very friendly, and helpful.
Disliked: I wouldn't say it was unclean, but I did notice some stains on the couch. Also, there was a strange smell I couldn't quite place. The door to the shower would not stay closed, so that was annoying as well.

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Brookstone Lodge near Biltmore Village Ascend Hotel Collection 4 Roberts Road, Asheville, NC