Brookshire Suites Inner Harbor BW Signature Collection Guest Reviews
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|0.5 miles from Baltimore centre|
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Teresa, Hewitt, visiting Baltimore Soundstage Mon, 2 January 2017
We had a clean, comfy room; walking distance to Baltimore SoundStage; everyone was helpful and friendly and we were lucky to have the breakfast in the cloud room - beautiful view.
Liked: The location; the room itself was cool and clean with comfy bed. Close to inner harbor; walking distance to everything.
Disliked: Nothing really. The worst thing was the alley way window, but that happens. I would recommend the hotel, no question.
Firedancer, Abbottstown Thu, 9 July 2015
Took my teenage daughter to a concert, the hotel was an easy walk to and from the show. The hotel staff was amazing and the room was very nice. The breakfast was yummy. We will definitely stay here again.
Liked: Friendly, safe, clean, comfortable.
Naoko Mon, 23 March 2020
Liked: Front staff was very kind and friendly.
The elevator and bathroom were a bit old , but room was spacious and clean.
the breakfast was good as included in room fee. Location was good, too.
I will recommend if you do not need fancy restaurant or swimming pool in building.
Schyller Fri, 20 March 2020
Michael Mon, 16 March 2020
Liked: The room was nice, and it was clean. Shower had good preasure and plenty of hot water. Most of the staff was friendly and polite.
Disliked: Typical free breakfast. Person talked to on phone(women) was rude and short.was told she was new. No excuse.
Dallana Mon, 16 March 2020
John Mon, 16 March 2020
Great place for A Birthday...
Liked: I love the view, the suite size, the customer service was GREAT. I will choose this Suite everytime I come to Bmore. Thanks again
Disliked: Everything was top notch.
Matt Sun, 15 March 2020
Liked: Great location, friendly staff
Disliked: Room was very hot. Thermostat did not work. Room was in need of an update. Bathroom was small. Toilet leaked
Rebecca Thu, 12 March 2020
Liked: The bed was nice and comfortable and the bathroom had a tub.
Disliked: The curtains had very noticible stains, the hair dryer didnt work and the staff were seen yelling at each other. Couch in room not very comfortable.
Eddie Thu, 12 March 2020
I like to personnel and...
Liked: After checking in I received a text asking how the room was. I responded with the room deficiencies and within an hour, I had a knock on my door. A hotel representative had arrived, was invited in, and was shown the aesthetically, safety, and security deficiencies. I was surprised and please to receive this kind of response on a Sunday afternoon.
Disliked: Well, since you asked...Room 905, which I stayed in a week ago, has a door deadbolt that does not lock. Bathroom wall bracket (I assume for hairdryer) is missing from wall. Hot water handle leaks when water hot or cold was turned on. Water continues to drip from bathtub faucet when shut off. I like the room decor. Room, microwave, and refrigerator are clean. Have safety concern with electrical socket on the right nightstand. The lamp cord was touching mattress cover. Plugs are loose not allowing a secure fit (could be easily dislodged and top part of metal prongs was visible). I unplugged light and clock. Quick fix: Swap nightstands so sockets are away from bed and facing sink. Bed is comfortable.
Heather Sun, 8 March 2020
Great location and value
Liked: Great location, great rooms. Clean and spacious. Secure hotel.
Disliked: Employees weren't the friendliest during checkout but other than that everything was great.
Rebecca Sun, 8 March 2020
Liked: Great location. Breakfast included. Clean and modern decor.
Disliked: Room was right on the street so was very loud with sirens and beeping horns. Window not well insulated.