Brookings Inn Guest Reviews
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Write a review
Teresa Sat, 31 October 2020
Good
Andrey Mon, 19 October 2020
Sry pleasant experience
Liked: Good friendly atmosphere
Disliked: No microwave only one laundry machine
Anonymous Thu, 15 October 2020
Very poor
Liked: The staff were friendly.
Disliked: We were very disappointed with our experience. We continuously smelled tobacco smoke seeping through the door cracks. The beds are very saggy and uncomfortable. There was an open bar of used soap in the bathroom and the floors did not appear to have been vacuumed. Our toilet flooded and then backed up into the tub. The smell of sewer was horrendous. When we tried to call the Front Desk our phone did not work. The breakfast was less than desirable. The only thing left was a cold/frozen breakfast sandwich in a Hot serving tray, so not sure why they were still cold. When we used the microwave In the food area, it was extremely dirty and caked with old splattered food. We planned to overlook some of the things but as it kept piling up we decided we needed to address this. We asked to have a refund but because the manager was not in they were unable to accommodate that. Lastly, the waterpark was not fully opened. I feel we should?ve been notified of this upon arrival since that?s the best part of the hotel stay. Also if this is closed r/t COVID, the staff do not wear masks to help protect guests anyway. The Front Desk Worker for Saturday and Sunday was very pleasant.
David Mon, 12 October 2020
Run down and out dated...
Liked: Good location, entry area was updated. Rooms were average and it looks like the bathrooms were somewhat updated. Employees were friendly and there was enough parking.
Disliked: Charged to use pool lazy river and the river was drained, no mention of that when we checked in. My kids were the only ones in the pool with actual paid wrist bands. Smoke filled first floor through the hallways when there was clearly no smoking on every door. Breakfast.. haha! We went out as we can eat under cooked our burnt food.
Anonymous Mon, 12 October 2020
Passable
Liked: The location from where we had the event we were attending was okay .
Disliked: The room could be cleaner because we found someone's medicine 1 pill on the floor in the bathroom . The shower curtain was dirty and we had to pay 3.00 dollars to use the pool and hot tub we figured it would be included .
Brenda Sun, 11 October 2020
Bad deal
Liked: Nothing
Disliked: Dirty towels dirty sheets chips all over the floor
Brenda Sun, 11 October 2020
Bad deal
Liked: The rooms was not clean chips all over the floor towels was dirty had to go buy new one at Walmart sheets was dirty...
Disliked: All the above
John Thu, 8 October 2020
Very good
Kiley Thu, 8 October 2020
Disappointing
Liked: The room was not clean
Disliked: Dirty room and bathroom.
Todd Sun, 4 October 2020
Pleasant
Liked: The toilet seat was busted so that was kinda
A pain. So that needs to get fixed, but other than
That good stay!