Very good

Liked: Clean and tidy, the rooms were fab, just what me and my fiancée needed :)
Disliked: The doors to other rooms are so incredibly loud, especially when you are next to a twin/family room :(

Exceptional

Good

Liked: The rooms

Normally 100 % satisfied but...

Liked: Nice size room
Disliked: Due to Corona virus the restaurant was not open for breakfast. We had prepaid but were not told until the morning on entering the restaurant that breakfast was not available. Instead a continental tray would be sent to our room. Due to the circumstances we accepted with good grace. Unfortunately the breakfast tray consisted of 3 very small pastries, 1 small pot of tea and 1 small pot of coffee....both of which were only luke warm. No fruit juice, cereal, butter or jam and enough milk for only 1 of us to have a drink with. Having paid approximately £10 per person we found this very disappointing, no refund or part refund was offered either. My partner and I booked out early to find breakfast elsewhere.

Exceptional

Bad

Disliked: The room and cleanliness were good .the location was poor. The room and bathroom had no heating or hot water. Resulting in a very cold night and no morning shower. Reported to reception complaint treated with complete apathy. Really disappointing stay

Not value for money.

Liked: The reception and bar was the only up to date area of the hotel.
Disliked: We had to select the room three times as they were not correct to begin with. Bathroom was not designed correctly and was very small. In the current circumstances the room was not very clean.

Very good

Very good

Liked: The room was fantastic. The staff from the reception to the restaurant was excellent.
Disliked: I didn't like have room next a public lift. Which was going on 24/7