Britannia Royal Court Hotel

Good

Absolutely loved our stay

Liked: After reading really bad reviews on TripAdvisor I was nearly in tears and was going to cancel.... I'm so glad I didn't. It was clean, beds were extremely comfortable and the room was very spacious. The decor may not be to everyones taste, but I loved it as did my son. The grounds were also wonderful.

Absolutely terrible, do not stay...

Liked: Location for arena
Disliked: I had my rear windscreen of my car smashed in the middle of the night. The staff couldn’t be less interested and unhelpful. This is over a month ago now and they still haven’t given the cctv footage to the police. Mine wasn’t the only car to be damaged, there was at least two others with their windows blown out. There could’ve been more that had already driven away.The spa facilities are disgusting. All old, very grubby and unhygienic. The steam room smells of mould and is very slimy. The showers are filthy and I dread to think if the jacuzzi ever gets cleaned out. I didn’t go in it sufficed to say. I have eaten there before and I am not a fussy eater but the food is hilarious. Everything is either out of a can or freezer. It really is the worst food I’ve ever been served up. I visit Coventry once a year and have stayed there several times as I actually thought it was funny that somewhere could be so bad and it was very cheap. But this year when I had the trouble with my car, I discovered that it’s not even a safe place to leave a vehicle and no one cares. It’s definitely not worth the risk with your car. I spoke to some locals that told me they have incidents of vandalism and worse in that car park quite regularly.

Couldn’t wait to get out...

Disliked: The room was very hot I had no toilet roll in the bathroom the quilt was a winter one the bed had a big dip in it woke up with a bad back the chain on the bath was broken so struggled to get plug out as my hands are not good to grip no bath rails to get in and out no menus for room service usually have menus in room and numbers to ring had none of that I’ve stayed here a few time but this has had to be the worse I was in room 468

Exceptional

Absolutely awful

Liked: Nothing
Disliked: The room was dirty, the beds were awful, lack of pillows, spiders all over the room. There were spiders all under the cover outside the main entrance to the property. The ‘restaurant’ was not a restaurant at all it was dirty, basic, the food was disgusting. I travelled with an 8 year old and the entire experience was disgusting - she couldn’t have anything to eat we had to order in food after paying to eat at the hotel. I paid at reception before being able to see what food was available.

Exceptional

Liked: Quick and easy check in, good food at a very reasonable price.

Our stay was OK, but...

Liked: The location is great, quiet area of the city. There was parking and 24/7 reception. Beautiful lobby area and beautiful garden. There was heating and hot water day and night. It was easy to find the resort.
Disliked: The rooms were a bit tired, instead of a double bed they given us two single beds pushed together which was very uncomfortable and despite the fact that we specifically booked a room with a proper double bed. The cleaners were VERY noisy and inconsiderate of the fact that guests were still in rooms nearby where they were cleaning. Never heard so much housekeeping noise anywhere else and we do stay frequently at hotels around the UK.

Excellent value

Liked: Great facilities. Excellent value. A long way past its best days.
Disliked: Very tired. Pool opens too late. Lot of paintwork needed