Britannia Manchester Hotel Guest Reviews
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Write a review
Vicky H, Nottingham, visiting O2 Ritz Manchester Tue, 17 January 2023
Paid £35 online for a Sunday night. The reviews for this hotel were terrible but we seem to have gotten lucky. The fact it was a Sunday meant it was way cheaper and pretty empty. The rooms are shabby but I paid £35. I wasn't expecting much. I'd stay again for a cheap night when you're not going to be spending too much time in the hotel. 9 minutes from the Ritz and 10 minutes from city park, which you get discounted parking through the hotel reception. You get what you pay for.
Liked: Friendly staff. Cheap. Great location.
Disliked: Tropical heat in the bedroom and the phone going off all night.
Aran A, Worcester , visiting O2 Ritz Manchester
Friendly staff and great location but I think perhaps we got what we paid for. Keeping in mind I have an 8 month old child at home, this was by far the worst night's sleep I have experienced in over a year! Not quite the comfortable, peaceful night I was hoping for! As long as you don't want to sleep, the hotel is great as a base, but avoid breakfast at all costs!
Liked: Good location.
Disliked: Bed was rock hard; breakfast was very unpleasant.
Simon Sat, 16 August 2025
Very good
India Sat, 16 August 2025
Very good
Ushaben Sat, 16 August 2025
They can improve room colitis
Liked: Amazing service
Disliked: It was amazing stuff in morning time
Lewis Fri, 15 August 2025
Good
Liked: Executive room was good. Had read some offputting reviews but it was genuinely clean and comfortable. Central location.
Anonymous Fri, 15 August 2025
Very good
Ediriverere Fri, 15 August 2025
Proper staff training required
Liked: Terrible experience when the shower suddenly went off in the middle of me having my bath, and when I complained to the staff, she was more concerned about the soap I was using rather than the damage/burned caused to my face. I was devastated. I’ve been staying here for months and never complained even once until this accident in your hotel and the staff was more concerned about my product not the burnt I got for an hour when you shower suddenly went on and I was in the bathroom. I’m highly disappointed honestly.
Disliked: Poor staff attitude toward customers.
Mather Fri, 15 August 2025
Very hot and staff wasn’t...
Liked: The location is good
Disliked: Room was very hot no windows no air conditioning just a tiny fan no air to breath horrible to sleep in
Adedamola Fri, 15 August 2025
Very good
Glyn Fri, 15 August 2025
Good
Sandi Fri, 15 August 2025
Good
Liked: The check in staff not so easy to deal with
Disliked: Location. Price. Room quality.