Britannia Manchester Hotel Guest Reviews
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Vicky H, Nottingham, visiting O2 Ritz Manchester Tue, 17 January 2023
Paid £35 online for a Sunday night. The reviews for this hotel were terrible but we seem to have gotten lucky. The fact it was a Sunday meant it was way cheaper and pretty empty. The rooms are shabby but I paid £35. I wasn't expecting much. I'd stay again for a cheap night when you're not going to be spending too much time in the hotel. 9 minutes from the Ritz and 10 minutes from city park, which you get discounted parking through the hotel reception. You get what you pay for.
Liked: Friendly staff. Cheap. Great location.
Disliked: Tropical heat in the bedroom and the phone going off all night.
Aran A, Worcester , visiting O2 Ritz Manchester
Friendly staff and great location but I think perhaps we got what we paid for. Keeping in mind I have an 8 month old child at home, this was by far the worst night's sleep I have experienced in over a year! Not quite the comfortable, peaceful night I was hoping for! As long as you don't want to sleep, the hotel is great as a base, but avoid breakfast at all costs!
Liked: Good location.
Disliked: Bed was rock hard; breakfast was very unpleasant.
Suki Thu, 24 July 2025
Bad
Kirk Thu, 24 July 2025
Gave our 2 bedroom room...
Disliked: Booked in advance a 2 bedroom room, contacted them asking if any issues regarding our arrival as me and my daughter would be arriving from a late night flight back from Tenerife, was told all be fineWhen we arrived there was dangerous people outside the hotel, a gentlemen had informed us they was prioritising other races at this hotel and Brits was being turned awayBy the way Im quite street wise and have lived on council estates in the past so if you think I'm being dramatic I'm notWhen we approached the reception we was informed " our rooms had been given away"My daughter already upset after an incident outside and after traveling thousands of miles burst into tears Being exhausted and didn't fancy putting ourselves at risk again outside we had to degrade our selves to begging for a room , they man on reception had zero compassion or understanding quite frankly he appeared to enjoy this, any effort to help in any way? Non at allWe was eventually told we could stay in a one bedroom room so I had to sleep on the floor after several thousand miles of travelling Being treat like dirt was an understatement Do I feel a victim of racism for being white I do
Sophy Thu, 24 July 2025
Good
Andy Thu, 24 July 2025
Ok for one night but...
Liked: Location
Disliked: Didn’t feel very welcome. Never had to show photo id in a UK hotel before. Made to feel like a criminal. Rooms looked very tired. Should have looked at the reviews first.
Gramatins Thu, 24 July 2025
Outdated hotel
Liked: Location
Disliked: Terrible outdated with numerous another issues. Room on the fifth floor 522 is outdated so badly. Only few sockets on one wall, shower head is not removable, no toilet brush, no air conditioning just some old fan, dirty windows-I mean really dirty, no safe in the room. Breakfast always the same-english breakfast.No room cleaning during the stay!
Jemma Thu, 24 July 2025
Great location, simple hotel but...
Liked: Great location!!
Disliked: It was very noisy at night time, could hear lots of doors slamming/voices during the night.
Adam Thu, 24 July 2025
You get what you pay...
Liked: Hotel is a beautiful building
Disliked: Despite the building being so grand, it is poorly maintained internally.
Kelly Thu, 24 July 2025
Loved the location but uncomfortably...
Liked: Great Location, very clean, fast check in and check out service, good choice of bars and breakfast.
Disliked: We couldn’t open our room window, it was jammed shut and had been painted over.This made the room so uncomfortably hot even when using the fan provided.
Anonymous Thu, 24 July 2025
Poor
Neil Thu, 24 July 2025
The hotel was great for...
Liked: I enjoyed staying at this hotel, the room was clean and tidy.
Disliked: The bathroom could have done with some mats on the floor, I was really careful using the bath.