Britannia International Hotel Canary Wharf Guest Reviews
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Miss M, Chichester, visiting O2 Arena London
Your websites suggests the hotel to be of a far higher standard than it is. It's decor is tired with peeling wall paper. The hot water is questionable as to whether you get any or not. The overall room temperature is unbearably hot and the air conditioning did not work. Overall an incredibly disappointing hotel which was meant to be a special occasion. We would not stay here again.
Liked: Friendly reception staff.
Disliked: The room temperature was 28.3 degrees from the moment we entered the room! It was unbearable. Reception provided one fan which quite frankly was ineffective. Neither my sister or I slept due to this hideous heat. We also had a problem with the hot water - I had a freezing shower which started to warm up just as I got out.
Anonymous Mon, 11 August 2025
Good
Liked: Good location and breakfast
Mark Sun, 10 August 2025
We enjoyed our stay, mainly...
Liked: Location is great, easy access to rest of Canary wharf
Disliked: The hotel is looking tired and dated, could do with a refurbishment
Alina Sun, 10 August 2025
Exceptional
Liked: The view is amazing good price in the central area love it
Jay Sat, 9 August 2025
Rule britttania my ass
Liked: Check out
Disliked: Asked for ID then let immigrants stay with nothing
Justin Sat, 9 August 2025
Lovely
Liked: Beautiful bar area right on the water
Disliked: Better air con
Tanya Fri, 8 August 2025
Good
Donald Fri, 8 August 2025
Very poor customer service
Liked: I managed to make a few calls and slept.
Disliked: Booking.com double booked me for the same venue on the same day. They have promised to refund my money on the 10th july, to date i have not received my money. All i am getting is to comment on reviews. What is the real reason for the delay in crediting my money to my account?
Enkhnyam Fri, 8 August 2025
Pleasant
Kiaran Thu, 7 August 2025
Very good
Anonymous Thu, 7 August 2025
Disappointing
Liked: No Window in my room. For £100 per night this is poor. It was too hot in my room. No windows.