Britannia Hotel Wigan

Poor

Disliked: When we got there even tho I asked on the phone if we could get in a bit earlier as it was our friends wedding. We had to pay an extra £10 which wasn't mentioned before. Then when we went into the room. The shower was dirty. There is a pool there, but it's empty, which it doesn't say online. And then when we went to have a shower, the water pressure was so bad that it was impossible to have a shower. I think that is unacceptable.

Good

Good

Liked: N/A
Disliked: N/A

Exceptional

Liked: Lively little stay great staff

It was an experience.......

Liked: The bed was relatively comfortable. Staff at reception on check out, well mannered, friendly, paid attention.
Disliked: Furniture, the whole room and bathroom dated. On arrival young person at reception on mobile phone, was checked in and person straight away person attended their mobile phone again. Lack of person cantered customer service, manners and etiquette.

Basic and cheap

Liked: It’s well positioned just off the motorway for splitting a long drive south late at night. And the area is nice.
Disliked: The room was stuffy and tired looking. There was some kind of air conditioner unit or machine outside that made a him all night. The staff were unwilling to help us when we realised that we’d left the dogs bowls at home.

Exceptional

Exceptional

Liked: Everything, great hotel
Disliked: Nothing

Passable

Liked: Budget friendly
Disliked: Very noisy busy hotel at every hour of the day and night