Bristol Harbour Hotel & Spa

Superb

Underwhelmed

Liked: Comfortable bed, nice toiletries, central location.
Disliked: Suite definitely not worth the money, it felt dated and worn, the hand soap was empty and hadn’t been replenished, food not the best. Unfortunately, we wouldn’t stay again, back to the Marriott in future!

Beat all our expectations!

Liked: We stayed at the Harbour hotel for 1 night for our wedding anniversary and it really our experience there really added to our celebrations! All staff we encountered were very friendly, helpful and approachable. The location was perfect, in the city centre so close to everything we hoped for but also really quiet thanks to the location of the room. The room itself was spotless, super comfy and air conditioned which was very much appreciated during the heatwave when we stayed.We didn't get to try the other amenities the hotel had to offer such as the bar/restaurant/spa but are already eager to visit again so we can explore those.
Disliked: Nothing - it was all fabulous!

Exceptional

Superb

Liked: Great location, lovely staff and beautiful rooms
Disliked: It is quite noisy in the morning. This isn’t the hotels fault but if you are a light sleeper it can cause issues.

Location and staff very good,...

Liked: The receptionist Jean was excellent throughout or stay she went above & beyond. So helpful, efficient polite and friendly. The hotel itself was beautiful and in a great locationClean and the bed was very comfortable.
Disliked: Hard to find lift to the 4th floor. View from room was just rooftops and windows needed cleaning. Room needed re orientation as very neat between bed and wall corner. No biscuits with tea/coffee but a decanter of gin for free ( I believe you pay for the tonic) Room cost £225 per night Wedding meal starter & dessert absolutely fine steak main meal was badly overcooked , quite a number of people left it. Bar staff were good, but a number of us only found out that there had been money put behind the bar at the end of the event ( we were nearest bar and up for a Guinness straight away)

Exceptional

The perfect stay

Liked: Wonderful breakfast with other options available. The room was lovely and comfortable, the location was perfect and all the staff were happy, friendly and welcoming.

Exceptional