Bridgewood Manor Hotel & Spa

everything was perfect

Liked: I was very surprised when we did heck in they said we have got complimentary upgrade from deluxe double room to suite which was lovely.

Exceptional

Love it 😀

Liked: Our room that we always have 127 is ideal for us and our furbaby neve its a lot quiter where we are also the staff are excellent Demi on reception was extremely helpful and I thank her for all what she did to accommodate our stay then we have Olivia who was also lovely and helpful then you have summer who was behind the bar and also lovely and helpful and then Jan the housekeeper who made our room lovely that is why we keep coming back we try and get there 3 times a year the food again was excellent especially the breakfast it was really busy as there was 2 big functions on so 100% I give to them all thank you for making our 3 days special 😊 xx
Disliked: Well ok the card situation is ok but what I found was every time you brought something from the bar 10% was added on to the bill whether it was a bag of chrisps, drinks,food etc etc and at first they didn't ask you if you want the service charge but I think a lot of people have complained as the next day the staff asked if we wanted it or not I think it should be up to the individual to tip who ever they want so watch this space 😉

Exceptional

Comfortable stay, good buffet breakfast

Liked: Rooms were a good size with a firm but comfortable bed.
Disliked: The spa didn’t have a hot top or jacuzzi which was a shame

Very good

Liked: The night reception staff are incredibly welcoming and helpful.

We were in the area...

Liked: The location was pleasant enough.Hot food was warm !!!and no pan au chocolate were out on both days we eat breakfast, staff were always pleasant though which is always a good thingClean, plenty of towels and soap, shampoo and shower gels provided were a great idea really liked that
Disliked: The location of plug sockets for charging phones etc was not great, one near the door too far way from the bed and the other one the window wallAnd not much room to get into bed on one side Our room was too warm in the night and so had the window open, could hear the motorway traffic but that was our choice

Wonderful stay good food lovely...

Liked: Staff were friendly with excellent service and very helpful
Disliked: There was noise from passing traffic when in the bedroom

It's okay, but pricey

Liked: Staff were very friendly
Disliked: Value for money isn't fantastic, some of the food was cold at breakfast and a lack of options compared to other places I've stayed. Also over £9 for a rum and coke...I understand hotel prices for drinks are higher than a pub would be but come on. Lack of decent bedside plug sockets for phone charging also, had to climb under the extra bed to plug mine in. Given we paid almost £140 for one night i expected a bit more value for money.