Bridges Bay Resort

Good

Liked: Love swimming pool
Disliked: Requested 1st or 2nd floor facing pool. Got neither. The view we did have was ok, but on third floor. Door to balcony needs fixing.

Not a resort at all,...

Liked: The hotel itself was fine. Our room was comfortable and clean. The suite had a full kitchen which was a very convenient feature.
Disliked: It needs to be clear to any future guests that the water park/pool is a completely separate business from the hotel. You do not get unlimited access to the water facilities by being a guest. For our suite reservation we received 2 passes to the water park and then had to spend an additional $60 on 2 additional passes for our children. The staff at the water park also told us that because we were guests of the hotel, we had to be charged the full price of admission rather than the discounted Sunday rate posted at the entrance to the pool.

It was a good place...

Liked: The view and restaurants near the property, plus the water park and zip line.
Disliked: The staff wasn't super friendly. We did not receive enough water park tickets/vouchers for how many guests we had. They said it was due to the room type we had. We had 4 guests, but only received 2 water park tickets so we had to buy the other. There was not a clean coffee maker option, and if you weren't staying lake front the view wasn't great.

We had a great time....

Liked: Friendly staff.
Disliked: Hotel room had no microwave

Very good

Fun stay for kids

Liked: The waterpark was nice and the kids enjoyed it
Disliked: Check-in was a nightmare. Staff are very slow. We try to get an early check in several times and it was met with rooms were not ready. We just needed one for the kids to sleep. The bedding was stained. The front desk was notified, but nothing was done about it

June 2025

Liked: Clean, friendly, and nice water park. Small but nice balcony.
Disliked: Odd pool hours -10:00am to 8:00pm no access to either hot tub outside of those hoursOutside hot tub jet pump wasn't working properly, kept shutting off after a couple minutes and wouldn't immediately operate when pushed again.Restaurants hours were very limited.

Had a nice stay to...

Disliked: Was disappointed in the size of water park

Very good