Pleasant

Liked: Great hotel, great water park, kids had a blast, loved the arcade. We visit once a year, always have a great time.
Disliked: I feel you should get as many passes to the water park as there is guests per room, when booking the room, I reserved the room for 4 guests and it only came with 2 passes, that just doesn't make sense to me, especially for the prices people pay for rooms. Also the ice cream was gone or not ordered twice when we were there and this was two different years (not in a row) my boys love their ice cream.

My first stay...

Liked: The staff were beyond polite, helpful, and accommodating. The location was great with lake views!
Disliked: Maybe it?s just because I?ve been quarantined for so long- I wasn?t impressed with the cleanliness of my room and the water park area. My shower walls very obviously had not been wiped down- which made me question the rest of the room...The water park area was something else; There was food dropped on the floor, people had food and beverages in the water areas, and it really was overcrowded. The floor was also very slick in several places-

Exceptional

Superb

Liked: The spacious room and balcony. The waterpark
Disliked: A rooms close to us was smoking weed.How much you can hear the people next door and above

It was fun

Liked: Didn't know there was a breakfast no one said anything to us liked our room overlooked the lake
Disliked: If there was a free breakfast someone should of told us

Our favorite family spot

Superb

Pleasant

Liked: Location was great and had a really nice restaurant on premises.
Disliked: The bed was way too hard. The hide abed was very uncomfortable. The electric room keys were glitchy one worked part of the time and the other didn't work at all.

Good