Brentwood Inn & Suites Guest Reviews
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2.9 miles from Suffolk centre |
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Latonya Sat, 6 April 2024
Very good
Angel Fri, 5 April 2024
Exceptional
Angel Tue, 2 April 2024
Exceptional
Doretha Wed, 20 March 2024
Superb
Mollie Sun, 17 March 2024
Bad
Thompson Wed, 24 January 2024
Superb
Liked: Nice staff
Turner Wed, 24 January 2024
Exceptional
Denise Mon, 22 January 2024
Customer service and linens need...
Liked: Price
Disliked: Staff doesn’t respect personal boundaries and doesn’t take you seriously when there is a complaint. The lady at the front desk questioned me every time I went to ask for a towel to wash. She only gave 2 towels each time which were very thin and falling apart and there was my daughter and I staying . Housekeeping walked in on my daughter in the room unannounced 2 hours before our check out time scared the crap out of her.
Denise Mon, 22 January 2024
Customer service needs to be...
Liked: The price was good .
Disliked: Staff is disrespectful.
Verified Hotel Guest Fri, 19 January 2024
Liked: Water pressure in shower was good. Fridge was cold. Great TV service
Disliked: I smelled Pot in my room,from other rooms. weird smell in rm. Dirty floors, bath mat was very tiny and frail.shower walls still had grout on it, I could wash it with my hand and water. Sliding shower door was a glass and seemed loose