Boutique Hotel Schlüssel seit 1545

We had a wonderful time....

Liked: We loved the location, close to everything we wanted to do. Easy easy easy.
Disliked: The check in asked for my birth date and there was no way to input it, so I put in a false date. It worked so I moved on.

Exceptional

I wouldn’t stay here again...

Liked: Very clean and spacious room. Great location.
Disliked: WAY over priced for a room with No AC. We got no sleep because it was so hot. A fan was provided, but it just circulated hot air. The window only opened a few inches and air flow was impeded by a plexiglass barrier. No in room coffee - just tea bags with no sugar or cream.

Perfect location, quaint and cozy...

Liked: Fabulous location, neighborhood and proximity to the sights on the river in Luzern. Bed was comfortable and the pillows were as good as I have ever had in any hotel.
Disliked: Not having a front desk or any staff on site was a new experience for me and felt more like an AirBnB. It worked out okay. One issue was that we were a party of 4 yet we only had 3 bath towels and 3 pillows in the room. With no staff on site … we just had to accept that limitation. The other challenge was that we were there when it was hot! Around 30 degrees each day and the room was awfully hot. Without AC and only one window that only cracks open about 15cm, and directly faces the sun. We were left laying on the bed sweating at night. That made the stay quite miserable and overarched any other nice factors.

This hotel felt more like...

Liked: Good location
Disliked: I reserved three rooms for two nights for my family. We never saw a staff person during our stay. The rooms were very spartan. The bed linen was soiled and there was only one towel in a two person room. There was no air conditioning which required the window to be left open because the temperatures were in the 80s. Unfortunately, there was an extremely loud bar outside the window which kept us awake past 2:00 pm. At 6:00 am, cannons went off and construction workers dropped pallets and started hammering. The loud noises made it impossible to sleep.

Delightful.

Liked: Walking distance to everything.The quaintness of the building.The modern clean rooms.Ease of checking in and out.No tv in the room. Gives you time to just turn off from the outside world.The delicious welcome chocolate.That windows could be opened.
Disliked: The cigarette smoke wafting up from the bar underneath the window.Not being able to access my visitor card. Link did not work.

Exceptional

Exceptional

Comfortable and well located for...

Liked: Location and helpful staff
Disliked: Self check-in was a little hard to complete by manageable. A little noisy on Friday evening.