Bourbon Orleans Hotel Guest Reviews
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|1.5 miles from New Orleans centre|
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Sheila Sat, 9 May 2020
Jacqueline Wed, 25 March 2020
Liked: We were moved halfway through our stay to hotel Mazarin the facilities there?re excellent the staff were amazing especially David who assisted us with all the changes to our flights he printed out our itinerary nd boarding passes and was so friendly the rest of the staff were very friendly and polite and would assist us when required
Lynise Wed, 18 March 2020
It was nice.
Liked: The bed
Disliked: House keeping touched my personal items and threw things away without permission
Robert Mon, 16 March 2020
Great location. Enjoyed Jazz bar....
Liked: Location was excellent.
Disliked: We did not always get the toiletries needed. Some days no lotion. Last day we got mouthwash.
Michael Sat, 14 March 2020
Liked: Location. Pool. Staff. Free Wi-fi
Disliked: A tad noisy at night if your room overlooks Bourbon
Tonianne Fri, 13 March 2020
Beautiful Hotel for a Birthday...
Liked: You are right in the heart of the Quarter. That alone makes the hotel worth it. From our pool view room, we could see the spite of St. Louis Cathedral, which I loved. The front desk staff was beyond nice, and the hotel overall was beautiful.
Disliked: The valet staff, for the most part, was cordial, but they were disorganized. In addition, some of them were particularly rude. When I am paying $40 a day for parking, I expect people to be a bit nicer when I call to ask for my car. In addition, there should be signs indicating where you would like us to leave the car for you to valet. Never in my life have I been so insulted as I was TWICE by the valets here. Again, two of the staff were beyond nice and helpful. But the rest were condescending and belligerent. I know that I?m a small female, but I was the one paying for everything, so you don?t need to be condescending. If you have a car, good luck staying here. I have stayed at other hotels in the Quarter and have parked there with NO trouble. This was a nightmare that made me dread needing to leave the hotel.
Cole Fri, 13 March 2020
Liked: The rooms are awesome and comfortable.
Stephen Thu, 12 March 2020
Had a great stay in...
Liked: Great location. Lovely lounge and nice staff. Enjoyed the bar and jazz band.
Disliked: Didn?t realise that there was a high car valet charge and long wait until we got to you.
Melissa Thu, 12 March 2020
Nice location, beautiful hotel, great...
Liked: We liked the hotel. We upgraded from the small Queen room to a king room with a bourbon at view.. we had a view for about 20 min then the tv show crew parked the trucks in front for the rest of our visit. Kinda mad about paying for the upgrade for that.. bourbon is pretty noisy until about midnight than it?s quiet.. (just so everyone knows) we understood that when we were upgraded..
Disliked: Paying for the upgrade that wasn?t an upgrade
Anonymous Wed, 11 March 2020
Liked: Character of the hotel.The location was excellent.
Disliked: The room was very cramped.Very little room to walk around. The pics on booking. Com were very misleading.Did not feel it was good value for money.