Botanic Sanctuary Antwerp - The Leading Hotels of the World Guest Reviews
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1.0 miles from Antwerp centre |
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Kristel Sat, 4 May 2024
Home away from home :)
Liked: The property is gorgeous. Everyone was so friendly, we want to go back very soon.The swimming pool is lovely and it is really cosy with the fireplace. Very relaxing !
Disliked: /
Frankie Mon, 29 April 2024
Superb
Galina Wed, 24 April 2024
Good
Michael Tue, 23 April 2024
Beautiful
Liked: This hotel and staff were one of the best I have ever found in service and professionalism
Disliked: I did have a massage at the hotel spa that was at best ok
Joren Wed, 17 April 2024
Good
Liked: Very nice, luxurious interior.Good cocktails at the hotel bar.Amazing location in the heart of Antwerp.
Disliked: I had booked one night as a last-minute surprise to my feyoncé for her birthday.We had some hickups with the overall service of the hotel during our stay, but in the end it was handled professionally by the hotel staff.
Stenjo Wed, 10 April 2024
Superb
Anetta Thu, 4 April 2024
Very good
Marcel Thu, 4 April 2024
Disappointing
Yves Sun, 31 March 2024
Superb
Konstantinos Tue, 26 March 2024
Bad
Disliked: We would like to express our opinion, in order to protect travellers. Please note that:- from the photos you cannot realise the real size of the room. It's tiny, no real corridors and the entire room arrangement not well shaped.- despite the fact that they offer a 24/7 room service, the menu has only a very small number of plates and the most of the hours you cannot even eat anywhere in the hotel. Even if there are 4 restaurants, they are open only for a few hours per day.- no real priority given to hotel guests. There are no available reservations neither in the restaurants nor in the spa for a long time.- the staff members' cannot communicate between them. We asked for some more time to prepare ourselfes from a staff member who came in our room and even he accepted it, the reception asked for half day payment- BUT THE BIG DRAWBACK is that there are insects everywhere in the room (mosquitos etc.). They tried to fix it with some tablets, but most of our night were sleepless.We would recommend to double think before booking as FOR SURE you will not be served for the amount of money you pay. There are plenty of other options that respect their clients.FROM US, who are travelling almost half of the year due to work, it's a BIG NO.