Boston

Liked: clean lovely room and friendly staff
Disliked: nothing

Disappointed

Liked: Looks good from the outside
Disliked: Cold , unwelcoming, felt like an inconvenience to staff rather than the reason they have a business . Also condescended to by management when complained.

Exceptional

Good

Very good

Liked: Very clean, staff very polite and helpful
Disliked: Nothing against the property! Room occupants next door were very noisy throughout the night

Good location and value for...

Liked: The bed and cleanliness of the room.
Disliked: Shower in bath. Disjointed access to dining facilities

simply awful cant believe I...

Liked: Nothing
Disliked: Was given a disabled room when not needed and offered no alterative, had to drive to reception to speak to someone, was freezing cold and heater did not work. room next door was full of yobs drinking and shouting until the early hours, fell through the middle of the bed in the night, cleaning staff still hovering outside my door in the evening, cars revving outside room.

Excellent staff very friendly

Exceptional