Boston Park Plaza Hotel Guest Reviews
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|1.0 miles from Boston centre|
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Robert, Bradley Tue, 18 December 2018
When I booked the reservation the person who helped was great, very friendly, helpful and knowledgable. A great price and staff, will definitely come visit again soon.
Liked: Great service; clean rooms; wonderful location next to everything at a great price.
Disliked: The experience was perfect!
JG, Brattleboro VT Mon, 29 October 2012
We stayed on 10/26/12 for a concert at the Wilbur. I was quite concerned after reading reviews that were either 1 star or 5 stars. I gave it 5 stars and wonder what the 1 star reviewers experienced. We had a deluxe room which, for the $20 more per night, was absolutely worth it. The lobby is beautiful, the staff was friendly and efficient, the elevators ran perfectly, and the experience was excellent. If one is trying to skimp on everything, one should not be surprised if things aren't perfect. Spend the extra money. We'll stay there again.
Liked: Decor, staff, service.
Simone Sun, 13 September 2020
Liked: My stay was great. The staff was nice and helpful.
Disliked: I did not like how small the room was especially since it was supposed to a superior Queen room.
Hannah Mon, 27 July 2020
Liked: Beautiful and good location
Disliked: No room service to clean rooms
Shawn Thu, 16 July 2020
Liked: Location only
Disliked: Rude, unhelpful, threatening staff
Verified Hotel Guest Fri, 10 July 2020
Disliked: poor customer service
Verified Hotel Guest Tue, 16 June 2020
Liked: lady at the fron desk, went above and beyond. their staff is great.
Disliked: parking is cumbersome due to covid19 room left a little to be desired but was a great bargin.
Verified Hotel Guest Tue, 3 March 2020
Liked: The food was awesome and the location was perfect, it was within walking distance of my event!
Disliked: The room I had was very small.
Verified Hotel Guest Thu, 20 February 2020
Disliked: The room was TINY. Only one of us could manage to get to the other side of the bed as you literally had to duck under the tv while climbing over the foot of the bed at the same time. Our room wasn't ready at 7, which is well after the 4PM check in time...
David Wed, 19 February 2020
Liked: everything great, except room size.
Disliked: should tell you how tight room and bath size are. OK, but small.
Farrah Wed, 19 February 2020
Liked: LOCATION!!! Staff and Room Decor were fantastic!!
Disliked: Not a big deal but getting into the room was a little tight as the door was right next to the night stand. Once we were in the room, although room is small it was more than sufficient for the two of us to have a relaxing weekend in the city.
Verified Hotel Guest Mon, 17 February 2020
Liked: Good location
Disliked: The restaurant/ lounge in the lobby area was very bright and open which did not make it very private or inviting.