Boston Marriott Copley Place Guest Reviews
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Write a review
Cathy Sun, 29 June 2025
Very good
Liked: We liked the location and the staff was very nice.
Disliked: We didn't like that the only restaurant was the Yard House. It got old very fast!!Also, when we checked in we were put in a handicapped room for no apparent reason. It was very uncomfortable and not user friendly. Unless of course we needed a handicapped room which we did not.I requested a room change after the 1st night and we were moved no problem.
Omar Sun, 29 June 2025
Good
Liked: Location.
Disliked: The front desk and service staff lack proper hospitality manners.
Jay Fri, 27 June 2025
Good place to stay
Liked: Well situated. Good facilities.
Disliked: Restaurant was noisy
Ladyc Thu, 26 June 2025
Superb
Katherine Tue, 24 June 2025
Exceptional
Katherine Mon, 23 June 2025
Very good
Lindsey Mon, 23 June 2025
Exceptional
Liked: Best place to stay for anime boston
Disliked: Everything was good
Maria Fri, 20 June 2025
Pleasant
Liked: Location
Disliked: They skip the cleaning of my room last Wednesday. I made a complaint with the concierge and she did not pay attention to my request. We left the room at 1:00PM, arrived later at 6:00PM and the room wasn't clean up. I went to the concierge, because nobody answered me by phone, and she took a note, showed no interest at all and gave me a bottle of water to compensate the issue. I requested clean towels at least, but nothing, when we arrived after dinner the room was exactly the same. I'm very disappointed with the treatment we received.
Paul Tue, 17 June 2025
Superb
Flo Tue, 17 June 2025
Exceptional
Liked: Good area, close to fenway park, easy to park a car, very clean, amazing staff