Borrowdale Gates Hotel

Very good

Not to normal standard

Liked: We love the location, rooms and food.
Disliked: This is the 3rd stay this year but this time there was a marked deterioration and we noticed the whole serving team has changed over. The new team through no fault of their own are very inexperienced and not 4 star Standard!

Home from home. Excellent service...

Liked: The beautiful gardens and views from the hotel. The amazing food offering. The team are all lovely and give great service. The rooms are comfortable and well appointed.
Disliked: Nothing! I love everything.

Exceptional

Only a one night stay...

Liked: Location greatroom comfortable - great showerStaff helpful Breakfast lovely Good parking
Disliked: Nothing

Superb

Liked: Great and beautiful location. Very friendly personnel and helpful. My colleagues were staying at the hotel not me but we will be back next year.

Exceptional

Good

Disliked: My bathroom was very small

Lovely Place to Stay

Liked: perfect property in a beautiful peaceful location, staff were friendly and the food was very good
Disliked: Asked for a cot for a 2 year old, wasn’t in the room when arrived. Asked again before we headed to town for tea (5pm), returned 8pm, still not in room. Chased reception again, received cot shortly after, mesh sides ripped with hole big enough for baby to escape but put against wall to solve issue. Cot had no mattress, so bottom was rock hard. No bedding linen provided or available suitable for cots, expecting my child to sleep directly on bottom of cot as other users perhaps have (hygiene concern??). Took a single sheet from them as all they had and used pillows from chairs to make a mattress! Not great service for families needing cots.