Breakfast was good, pitch view...

Liked: We liked the pitch view , we liked the breakfast . The covid protection was poor , the rooms were small to what we expected .
Disliked: No staff other than the male receptionist and breakfast staff wore a mask for protection of covid , the lady on reception told us that we didn?t need to wear a mask when I asked why the majority of staff wasn?t wearing a mask , ( she was actually exempt) from wearing one ) but we felt that the hotel wasn?t keeping to the standards of protection from covid . We was very poor , especially with the amount of guests that would travel through the hotel .

lovely stay and husband wants...

Liked: pitchview room and four star worthy
Disliked: prices for accommodation and food and drinks where very high compared to the quality of the above items and also compared to hotels with the same star rating and amenities

Went to watch Bolton Wanderers...

Liked: Very nice staff. Room ready on time. Everything went well
Disliked: Since everything went well little to add. Everyone did their job as best they could. did not go to find fault. Although a miserable old git and gformer trade union member I always support the staff!

Exceptional

Liked: easy access

Happy

Liked: I don't have breakfast as its poor and not worth the money but the room is perfectly fine for me.
Disliked: Menu choice for evening meals is limited

Although we were disappointed with...

Liked: location,pleasant bar area,good size rooms ,free and plentiful car parking,great staff
Disliked: the furnishings were a little tired and at the end of their lifespan ,particularly the bed and sofa, although they weren?t dirty or shabby just a bit saggy, no fridge in the room,Wi-Fi was incredibly poor on the upper floors and there were no plug sockets or usb points by the bed. However,having spoken to the brilliant staff and the Front of House Manager we have learned that extensive refurbishment is due to take place quite soon and that the hotel will be partnering with a prestigious ,upmarket hotel group in the near future.

Disappointed

Liked: Ideallocation
Disliked: No opening windows and broken air conditioning. Also never serviced the room.

Great location and really good...

Liked: Location and facilities
Disliked: Some areas and rooms are in need of redecorating

Passable