Boathouse Hotel Guest Reviews
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Write a review
Dawn Sun, 24 March 2024
Comfortable stay
Liked: The food was excellent. Bed comfy, shower hot and it was quiet
Disliked: No mirror in bedroom Towels were too small A bit tired
Geoffrey Thu, 21 March 2024
Very good
Anthony Thu, 14 March 2024
enjoyed our stay, catching up...
Liked: the room was lovely, with a view of the solent
Disliked: downstairs was tired and could have been cleaner
Julia Mon, 11 March 2024
Good
Liked: Room was huge with a great view.Breakfast was lovely.
Disliked: Difficult to request breakfast in the room, as owners suggested this to be something they weren't used to, asked if we couldn't physically make it down for breakfast!
Valerie Sun, 10 March 2024
Very poor
Disliked: Paid for breakfast which was supposed to be served at 7am only kitchen was still closed at 7.05. No staff on site to advise and checkin clerk never mentioned no breakfast. Very poor service.
Yvonne Sat, 9 March 2024
A very unsatisfactory stay.
Liked: The room was ok
Disliked: Where do I start. The lift wasn’t working, the corridors are very tired, the emergency phone was out of order and the number given on their info didn’t work. The room wasn’t cleaned. Overnight we discovered that the back door was left propped open which made us feel very insecure. In fact there wasn’t anything I liked about the property. It wasn’t cheap due to the location but value for money is not what you get here. The evening food was lovely however the continental breakfast leaves a lot to be desired, tiny pastries, toast and cereal does not say continental breakfast to me. We only ended up staying a couple of nights and not the four we had booked, it was not a comfortable stay. When we pointed out these issues we were brushed off stating they would be passed on, we have no faith that they were going to be reported. There didn’t seem to be any manager around to report to either.
James Tue, 5 March 2024
Close to the village and...
Liked: Close to village center.
Disliked: Restaurant and bar need updating. Furniture and fittings well worn.
Janet Tue, 5 March 2024
Very good
Liked: Location
Simon Mon, 4 March 2024
A great stay, helpful staff...
Julie Mon, 4 March 2024
Nice food, shame about the...
Liked: Nice location, food in the restaurant was delicious and the staff went out of their way to make our dining experience lovely as it was a special occasion. Staff were nice and friendly.
Disliked: Restaurant was nice but there was a lingering smell of fat/oil from the kitchen which wasn’t very nice. Our accommodation wasn’t great. The lift was out of order. The TV in our room didn’t work and the bed was uncomfortable. We were only provided with one set of towels and there was no mat for the floor to put down after showering.