Boardwalk Resort by Diamond Resorts Guest Reviews
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|0.8 miles from Virginia Beach centre|
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Ashley Sat, 15 May 2021
Denice Fri, 14 May 2021
Liked: Very close to the beach and shops as well as restaurants. Everything in walking distance for the most part
Disliked: Booking charged my card when specifically it told me I would NOT BE CHARGED until check in
Zimran Tue, 11 May 2021
Very poor experience
Liked: The view was good as I saw it in pictures, however the issue was with the customer services and the problem at the Checkout, the room was not sanitized and clean; I had to take extra care because of covid-19
Disliked: Customer services and cleanliness was very poor and I would never recommend this to another friend. Paid a good amount at this hotel, I believe I would have got much better experience at any other hotel.
Gwendolyn Tue, 11 May 2021
I?d stay again just prefer...
Liked: Beautiful room & view
Disliked: The floors in my suite were very dirty with stains
Cynthia Tue, 11 May 2021
Solomon Tue, 11 May 2021
Kristin Mon, 10 May 2021
Anthony Mon, 10 May 2021
Jose Mon, 10 May 2021
A very nice place. Spectacular...
Liked: Location, location, location! The staff was very friendly. The room had a nice layout. The balcony was located in the bedroom, which was nice for us to wake up and just walk out to see the glorious and spectacular sunrises. However, it was odd that there was no balcony from the living room. However, the wall-to-wall glass on the living room gave us spectacular views of the ocean, so much so that we did not miss having a balcony off the living room. The bedroom had a nice seating area. I liked that. The bed and pillows were very comfortable and very clean. The eating bench on the main area was nice and large. It also gave me a good working space. My one observation to it was that the table, which was fixed to the wall, was too close to the bench which gave very little and tight space for an adult to sit or move its length. Children would not have a problem sliding over the bench. The kitchen was complete and spacious. The bathroom was very nice and spacious too.
Disliked: 1. There were hand sanitizer stations by the elevators, BUT they were empty! 2. The room had a very strong stench, almost like fetid fish, when we walked in. I realized it came from the kitchen sink, perhaps some fish that was thrown in the sink's food disposal but was not disposed appropriately. I am not sure how long this room had remained closed during the pandemic, but it took me a lot of hot water flushing and a whole bottle of dish washer to get rid of the odor, and not completely. 3. The room surfaces were clean, except the floor. It looked like it had not been swept in long time. You could see the dirt on it. Of course, the welcome package clearly says that no housekeeping is available for stays of less than 7 days (well, yes, for a fee). My feet got extremely dirty, carbon-looking color dirty, just a few minutes after walking on that floor. 4. The balcony door was very hard to open. It would have been almost impossible to open had it closed while we were out on the balcony. I think that is a safety risk. 5. Lastly, I was quite impressed by the amount of "smoking scent/smell (not sure what kind, surely not cigarettes) coming from the hallways. This was at odds with all the smoking fees warnings at check-in.
Williams Mon, 10 May 2021