Boarders Inn & Suites by Cobblestone Hotels - Shawano

Very good

Very poor

Upset customer

Liked: Not much.
Disliked: The rooms were not ready at check-in. We were there for a wedding and couldn't check in until after the wedding reception as we had to leave for the wedding. We had to get ready in the bathroom in the lobby since rooms were not ready. The hotel should have pre- warned that the water was not drinkable/usable due to whatever reason. They did provide water bottles, but how inconvenient. They did give a discount for the water, but we should have gotten more of a discount for the rooms not being ready. Our coffee maker still had old coffee in it, too. I was very disappointed. I called to talk to the manager, and they never called back. I would not return.

Pleasant

Exceptional

Poor

Disliked: The pool did not work and when I called earlier they said yes they have a pool We had toilet problems with the flushing. Cable did not work she can up stairs after almost a hr she got it to work 30 minutes later stopped working

Very nice, clean, friendly.

Liked: Not a lot of bells and whistles but it was very clean, the staff was very friendly and helpful. The breakfast was good.
Disliked: We came with the intention of spending some time in the pool; however, the pool was closed and we had not been notified that it was closed - that was disappointing.

Great Hotel in this area!

Liked: There aren’t many hotel options in Shawano, it’s a small town! This hotel was definitely nicer than any other we drove past! It was clean, the rooms were large, the beds were comfortable. It’s a little older, more dated, but the linens were all fresh white which I appreciated. Overall it was a good stay. The other perk is this isn’t far off the main road and there is an incredible little restaurant literally in the same parking lot! That was super convenient for breakfast!
Disliked: In all fairness, this was not necessarily their fault, but someone brought a kid with GLASS swim goggles that broke in their pool! More upset at those parents in all honesty. The pool, needless to say, was closed…it’s going to cost the hotel a pretty penny to drain and clean. Thankfully, we were not in it for the pool on this leg of our trip. They also had issues with a card reader on the side of the building that would have provided more convenient access to our room, but again….not a huge deal for me!

Quiet, convienent, and reasonably priced.