Name: Bluegreen Vacations Blue Ridge Village an Ascend Resort
Address: 3781 Tynecastle Highway, Banner Elk, NC
Telephone: (888) 323-5826
Rating: 4.25

Looking forward to return visits.

Liked: Location to hiking, restaurants, galleries.

Wonderful and fairly priced place...

Liked: The ‘village’ is well kept and tidy, with fresh paint on all the buildings and newly planted landscaping. We enjoyed all the activities- fishing in the pond, pool/hot tub, mini golf, fire pit, etc. Our unit was comfortable and clean, and the bathrooms and kitchen were well-stocked. The practical and thoughtful details - screens on the sliding doors, extra towels and washcloths, bedroom fans, bedside charging stations, kitchen items like a mini salt/pepper and coffee to brew, hooks where you need them, etc - exceeded our expectations.
Disliked: Turning left out of the entrance requires patience and a willingness to just gun it. Too bad there’s no light or round-about!

Dirty room, but nice location

Liked: The room was very dirty when we arrived, we asked the hotel to clean our room and they said that it will be done the next dayThe next day, the room after being clean again was still extremely dirty..
Disliked: The fact that the room was dirty, was the big draw downThey even left the old soap from the previous people

We really enjoyed our stay

Liked: Very nice property, really good location would definitely stay here again next time :) The staff was very helpful and fast on answering my questions.
Disliked: I find out when I got to the hotel I had to pay a $20 fee per night which I didn’t see mention anywhere.

Superb

Passable

Liked: The unit was clean and very nice. Lenins were super, TVs worked great, furniture was very nice. AC worked great.Staff was pleasant.
Disliked: The only problem was that the water pressure was very low (I was in a third floor unit). In addition, the hot water took a very long time to get to the shower. I timed it at 14 minutes from the time I turned on the hot water until any hot water showed up. Even when the hot water arrived it would fluctuate from extremely hot and extremely cold, making it hard to get a decent shower. The staff admitted that water pressure was their biggest complaint but nothing could be done about it. Too bad, everything else about the stay was very nice. Will stay there again if they can fix the water problem.