Black Ivy

Exceptional

We had a nice stay...

Liked: Great location, clean room, great breakfast choices at the hotel restaurant. The staff in the restaurant were incredibly welcoming and friendly.
Disliked: The room was incredibly small, especially for the price. It was advertised as facing the park, but it should have also been noted as being above the outdoor bar tables. It was very hot in Edinburgh, the hotel has no air conditioning, so we had our window open; the bar was right below and it was crazy noisy till after 1 am. The hotel should consider offering ear plugs for the guests whose rooms are facing the street. The check-out process was unpleasant. The gentleman who checked us out never asked how our stay was. When I asked him to email me a copy of the room charges (I didn’t get an attachment through the app), he appeared to be irritated with the request; he took down my email address but never emailed me the statement.

Exceptional

Liked: Very friendly, welcoming hotel!
Disliked: Nothing

Very good

Less than expected

Liked: Staff doing their very best.
Disliked: Smell from the kitchen in the entire building. No fridge in the room. Feels like a motel rather than a hotel.

Exceptional

Exceptional

Very happy with my stay.

Liked: It was in a nice neighborhood. Not in the middle of crazy Edinburgh old town crowd. Its 20-30 min nice walk to many attraction. My room was overlooking the park, perfect for morning wake up. It was summer and I could able to left my windows open for fresh air. The restaurant and bar downstairs is really a good place. Not too touristy, more local feel, very good vibe.
Disliked: The clothes cabinet was not functional, too small. I was travelling for 4 days with a small luggage so it was OK for me. But for couples and large luggage’s it might not work.

Amazing food at a very...

Liked: The food was amazing and very reasonably priced. When I am next in Edinburgh, I will go out of my way to eat at there restaurant. The staff were also amazing with me and could not do enough for you. The hotels overall pricing was very reasonable and I would whole heartly advice anyone to eat at this hotel.
Disliked: The parking was a nightmare for me and very expensive. The only reason I will not stay at this hotel again is because of the parking. However, I will eat again at the hotel when I return to Edinburgh