Black Forest Lodge Guest Reviews
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|0.3 miles from Big Bear Lake centre|
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Scott Sat, 11 September 2021
Peaceful for the most part...
Liked: Was great
Disliked: The guest across from us and the staff
Christiana Sat, 11 September 2021
Liked: Loved the whirlpool tub. Bed was comfy!Wet bar and clean bath.
Disliked: The only complaint was the room was a little close to the loud busy Blvd
Anonymous Fri, 10 September 2021
Reynaldo Wed, 8 September 2021
Julie Mon, 6 September 2021
Ryan Mon, 6 September 2021
Nice location terrible customer service...
Liked: Good location nice clean room
Disliked: Terrible customer service, front desk lady had a bad attitude and i had to ask what my room was and was given no details about anything, ac was broken and telephone didn?t work they wouldn?t switch rooms or refund me and pretty much told me to deal with it and big bear is cold at night and that i didn?t need AC
Piotr Mon, 6 September 2021
Nina Sun, 5 September 2021
Briss Thu, 2 September 2021
Mitzi Thu, 2 September 2021
It was a quiet and...
Liked: Pet Friendly (additional fee), Spacious room, we stayed in the motel section and we had two double beds, mini fridge microwave and sofa. I enjoyed the outdoor lawn space with picnic tables and grass area. The Location was central, 10 min walk to the village and the alpine paddle path was about a 10min drive. Pool and jacuzzi were open, though we did not utilize given the weather. Staff were available and friendly.
Disliked: Did not like that there was no central AC just a basic room fan. The room had dusty floors and bed sheets. The mini fridge had a bag of ice, which was probably left behind from previous guests. Room had visible wear and tear.