Disappointing stay

Liked: The hotel was beautiful. Loved the location of the hotel!
Disliked: We ordered food at 8pm and they told us latest it would arrive was 9pm and we did not receive it until 10pm. Coming from someone who has a family owned restaurant this was very disappointing and the only thing they did to make it right was give us complimentary sparkling water. If we knew it would have taken that long we would have ordered else where. I also requested on my reservation to have plates glasses utensils and they did not have any of those things in my room so I had to call and ask them to bring it up. We valet our car and when we requested our car to come up they had to clarify our number because they couldn?t find our car and it took more then 30 minutes to come up. All in all service was very disappointing and we would never come back to this hotel the value is not there what so ever.

Good

Very good

Superb

It was great for NYE!

Liked: They gave us NYE hats and confetti to celebrate. We also received a glass of champagne upon check in. The room was clean and very nice, stocked bar and all. Bed is very cozy.
Disliked: They kept texting me about offers to take advantage of. Almost felt like spam.

Amazing!

Liked: Best service and hospitality as always!

Exceptional

Very good

Exceptional