Name: Bird-in-Hand Family Inn
Address: 2740 Old Philadelphia Pike, Bird In Hand, PA
Telephone: (888) 406-7656
Rating: 4.25

Exceptional

Liked: All was nice should be a little cheaper
Disliked: Cheaper price

Exceptional

Pleasant stay! We enjoyed the...

Liked: We liked that the golf course was on the property. It was very pretty course.Ice cream was good!We enjoyed the pools and hot tub!We liked that the pool was open late! Beds were comfy and rooms were clean. Air conditioning worked well!
Disliked: The bed pillows were not comfortable.The concrete surface surrounding the hot tub and indoor pool needed washing!The pool door was locked and room key was not opening the other door to get into the pool area.Pool staff didn’t even come to the door after knocking to let us in the pool area.A hotel guest opened door for us.When asking pool staff why we couldn’t get in they just responded with an uncaring, I DONT KNOW!

Superb

Liked: Many things to do,beautiful grounds.

Exceptional

Liked: Good customer service Reception stuff excellent Tour bus driver so knowledgeable about the Amish culture and the area.

Exceptional

Liked: Lots of things to do. Love the pond petting zoo pool and golf.
Disliked: Miss the smorgasbord

The new rooms are nice....

Liked: We stayed in the new section, room 122. It was very nice. Rey nice landscaping, playground and outside appearance is very nicely done and kept up.
Disliked: I’ve stayed here and in this area for 30+ years. They are letting the swimming pool and hot tub decline in a major way. There was mold along the top of the Pools and scum, on the hot tub on the steps. The mold is black. This is a serious issue in my opinion. That shows a lack of maintenance and cleaning that area. I deem this as unhealthy personally.The old rooms are musty smelling, my daughter’s family was in 139 and it is run down, musty needing a dehumidifier, paint peeling-with kids they should not have been exposed to this. The restaurant should not have been closed this long, even the staff states this.