Birch Hotel

Very enjoyable and would certainly...

Liked: I don't want to complain because I think this was reasonable value for money and certainly sufficient for an overnight stay. The location was good and the grounds are lovely and it was nice and quiet. The staff were amazing, friendly, helpful and happy, and a real credit. Food was very good and reasonably priced, not gourmet but still very nice. The hotel was clean and tidy but it is a little rundown. It could do with a refurb to make it exceptional, my bed was old and not great but bearable, showers and fixtures were not great and could do with improving. All that said, I would happily stay there again for an overnight visit at the same prices
Disliked: Just a little run down and new beds or at least mattresses would be nice

Exceptional

Exceptional

All rooms need some tlc....

Liked: The location
Disliked: The quality

Passable

Poor

Liked: Gentlemen on reception was lovely and very accommodating as were most of the other staffFood was nice, breakfast lovely and good portions
Disliked: No air conBoiling hotSockets did not work properly in bedroomsKettle full of scaleRoom had black mold in the shower and bathroom area, room smelt of damp

Very good

Quiet and comfortable

Liked: Quiet and comfortable hotel with good room facilities
Disliked: The hotel restaurant was not available every evening

Exceptional