Birch Hill Suites - South Bend Guest Reviews
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Mohammad Wed, 28 August 2024
Worst hotel I ever booked...
Liked: Nothing
Disliked: Worst hotel I ever booked and good never stayed. Paid by CC on Aug 2024, but when I got to my room it was dirty as hell plus extreme Marviana smell. So, I told them to give me another room, for that clerk said non other available. I told him to reverse the charge I can't stay, he said he doesn't have the authority, but tomorrow manager will do that. It's more than 3 weeks no charge back or call, called them more than 10 times, each time they say manager will call back and you'll get your money back in 3 days, but till today Aug 28th 2024 nothing happened.
Stacey Fri, 2 August 2024
Disappointing
Tonya Mon, 29 July 2024
Bad
Liked: Nothing they called at 315 pm while we were on our way to check in and informed me they had no room for us and it didn’t matter that we booked through booking 2 wks prior to check it! Very bad customer service
Ajhia Mon, 29 July 2024
Bad
Jessica Mon, 29 July 2024
Bad
Liked: Nothing
Disliked: This was terrible stay was outside smoking and laughing and we had to wait 10mins till we got helped. There were all types of people hanging outside it smelled like smoke I didn't even stay I walked inside and turned back around its is gross
Bordeaux Tue, 2 July 2024
Exceptional
Jamaury Sat, 15 June 2024
Very poor
Michael Thu, 13 June 2024
Bad
Douglas Fri, 26 April 2024
Disappointing
Liked: What Breakfast?
Disliked: Just about everything
Adam Sat, 20 April 2024
Bad
Liked: Rude staff dirty