Birch Hill Suites Columbia

The water took a while to get hot, but that's all I could find that wasn't good. It was clean and quiet and comfortable. Great bang for your buck. It's no Hilton, but for the price, it's really hard to beat!

Liked: The staff was nice and helpful. Rooms were clean!
Disliked: Took a while to get hot water.

Shaking my head. You get...

Liked: No additional deposit when you got to property.
Disliked: Dirty and very unorganized. Staff unaware of things going on and causing drama. Unprofessional. Disrespectful even coming through the front door.

Bad

Disliked: I didn't even step out of my car. I just went to a place down the street.

Pleasant

Bad

Liked: Bad
Disliked: Bad

Exceptional

Bad

Very good

Bad

Was a very uncomfortable stay.

Liked: Staff was amazing! And room was spacious
Disliked: Roaches ! Saw them crawling in the hallway and in the room. This I can’t handle . People use this hotel as their home so they allow them to live there. Felt as if we didn’t belong because we didn’t do drugs. Everyone you seen seemed like they were on Meth, crack etc. roaming the halls, always crowding the front desk. Our neighbors ( and others) were always fighting and screaming, banging the walls. The lady across from us fell asleep cooking and her room caught fire. Not this first time this happened. Fire alarms always going off and someone always banging in somebody’s door. Also I heard the woman next door yell at her man talking about “ you better not point that thing at me again. What you think I’m scared ? “. So sounded like he had a gun. Was a very uncomfortable stay but we had no choice due to work. Again the staff is amazing they just need to only allow locals to stay short period of time, go back to non smoking and smoking rooms. The smell wasn’t all that great either