Very good

Liked: The location and property was good especially the pool
Disliked: Our bathroom was clogged and the person turned up quite late to fix up even after informing and the manager at the restaurant was very rude

Superb

Staycation for 2

Liked: The Biltmore is an iconic Miami hotel. It’s an ideal place for a relaxing staycation if you enjoy golf, spa treatments, and sunbathing. Coral Gables is a central location for fine dining.
Disliked: The property needs to be renovated: The bathroom in a hotel room is the most important thing for me. The bathtub looked like it was from the 60s. It had been painted white so at first glance it looked new. When we took a closer look, the paint was pealing everywhere. You could see the rust stains and the dingy yellowish color. In addition, the wood detail all over the hotel, including the furniture in the cabana we rented was rotted and had termite damage. This property is very pricey and is competing with a lot of new hotels in Miami. They really need to figure out a way to renovate while keeping the charm that make this hotel a Miami jewel. The pool was so cold and not clean. The pool service is not good. We ate some of our food and went for a swim so we left the food in our cabana. When we returned, they had thrown out our food. It was full pieces of chicken tenders, two full pieces of quesadilla, a barely touched fruit plate and calamari. When we told the server they had an attitude and did nothing to correct the issue.

Good

Exceptional

Pleasant

Exceptional

Very good

Liked: the pool was very nice and the workers were nice and helpful
Disliked: I feel like the room could use some updates. like the bathroom area. make the shower a walk-in shower instead of a bathtub shower combo

A large, brash, typically Floridian...

Liked: Large and quite brash hotel chosen for its proximity to the airport. Service was good, room was quiet with a supremely comfortable bed. Swimming pool is huge, a peaceful and very pleasant swim pre-flight departure. Late night snack at the bar was good.
Disliked: Check in process took ages. Fridges in room not operational, receptionist told us they had a problem with ALL the fridges. Something we should've been told on check-in rather than trying ages to get it opened! Breakfast was poor for the money we thought. A very corporate feel, a large conference going on.