Biltmore Hotel

Very good

Smells mold

Good

Historic Charm

Liked: The hotel is beautiful, as is the neighborhood of Coral Gables. I recommend you walk around the neighborhood! We were upgraded to a superior suite with a lovely view of the pool & golf course. We were greeted by colorful parrots on the roof tiles each day. The room layout was interesting with a double shower at one end and the toilet/sink at the opposite end of the room. The king bed was comfortable.It's nice to have a bakery/pastry shop on site.The lobby is gorgeous & the pool is enormous. Don't forget to walk around the hotel to see the vintage photos with information about the history of the hotel. The Alhambra & Granada Ballrooms are also amazing to see.
Disliked: The prices are too high for rooms that are a bit outdated. More attention to detail is needed for current pricing. Tired & worn looking robes should be replaced. Dimly lit bathrooms should have updated lighting. Our closet light was not working. Our first suite had an insect issue, but management was quick to get us an alternative. The server we had at Fontana for breakfast was inattentive & never returned even once after we got our meal! A fire alarm accidentally went off one night at 2:45 a.m., which interrupted our sleep.

Good

You wont want to leave...

Liked: Quarto confortável, piscina muito agradável, restaurantes no hotel.

Beautiful hotel with rough edges

Liked: Beautuful restored and historical building in wonderful community of Coral Gables.
Disliked: The pool floor was very rough and damaged my pool shoesThere was no exhaust fan in the bathroom, which left a musty oder. Service was not good in the restaurant, which was very slow and not attentiveI emailed the hotel on my 2nd day, and they never responded to my concernsThis was a birthday stay, which I communicated to the hotel via email and phone before our arrival and at checkin, but NO acconolment from hotel stay during our 3 day stay.

Good

Exceptional

Liked: Excellent service. the pool is not to be missed.