Big Pines Mountain House

I loved the location, close enough to Harvey's to walk. Very nice, large room; clean; good A/C; microwave and mini fridge. I would definitely stay here again.

Liked: Great pillows; huge bathroom; comfy bed.
Disliked: Limited parking.

A great place to stay

Liked: Rooms were great, clean and maintained. Staff was nice as well, well behaved and welcoming. Location was great close to many restaurants and stores. Overall a great place to stay,

great experience

Liked: Great place to stay, with clean rooms and comfortable beds. Nice and friendly staff. Good vibes and great location.

Never again sorry. Sandy was...

Liked: Location
Disliked: The room smelled like bleach and the entire complex was empty except the room above mine. I could hear every step they made until after 1am

Passable

Great place, very close to...

Liked: The fire pit was not working and they only offer us a small heater

Amazing stay

Liked: We had a great time staying at this place. Our stay was fun and joy, thanks to friendly and helpful staff at the property. Rooms we got were perfect as we needed. The location of the property was great close to many restaurants and other activities. Definitely would staying again !

Never again.

Liked: I had a very disappointing experience at this place. It was extremely dirty. There was urine on the bed, hidden under the blanket. The bed looked normal at first glance, but once I lifted the blanket, the reality was shocking. The pull-out sofa was covered in crumbs and had some kind of spilled juice crusted on the underside of the cushions. We were only provided with a thin sheet for the sofa and received no blankets, pillows, or proper bedding. To make matters worse, we were given a smaller room with a heater that didn’t work as a replacement. Overall, I was left feeling disappointed and disgusted.

Passable

Nice location, bad front desk...

Liked: I like how close to the lake and downtown the place is. But terrible service from the front desk.