Exceptional

It worked for one night.

Liked: It was close to the freeway. The water park was right in th hotel.
Disliked: It is obviously aging & needs to be updated. The curtains were thick with dust & falling down. The overall feel was just…old.

Great Hotel Awesome Location!

Liked: Ashley was one of the night clerks when we arrived it was late but expected when I booked it she was absolutely wonderful she called after I got settled to my room asking if there was anything else. It was a great experience, the location was great! It was close to the mall, restaurants and my uncles place whom I was visiting, The rooms I booked was joining together which I loved since I traveled with my family. The pool slides were closed but we got to swim and enjoy the hot tub. The arcade was great for my kids.
Disliked: The hard wood floors were a bit dirty but expected for that type of flooring. The access door on the side of the building did not work with my key card so I had to walk all the way to the front, it was a bit annoying when I came back to the hotel late. The other staff was very nice except for the last night we were there. The night shift lady, did not greet us when we went in like the others did, this night shift lady also accused my children of stealing out of the cooler. Also stated to me the incident was on camera, when I ask her to see it because I know my children are thieves. I ask to see this footage, she stated I have to talk to the manager so I got the information down, that morning the manger was not available but she did call me the next day. She also apologized to me and stated the person who accused my children of stealing was being handled. This meant alot to me, The manager cared and that is all that mattered to me, I was satisfy with the call. Again the hotel itself is great!

Superb

Very good

Exceptional

Very good

Passable

Passable